Medical Office Assistant

1 week ago

Richmond, Canada Dr. Aaron Van Slyke Full time

**Job Title**:
**Full-Time Medical Office Assistant (MOA)**

**Company Overview**:
We are a fast-paced, multi-physician clinic committed to providing high-quality care in both public and private healthcare settings. Our collaborative and supportive team is seeking a full-time **Medical Office Assistant (MOA)** to join our practice under one physician.

**Job Type**:
Full-time

**Start Date**:
Immediate

**About the Role**:
**Key Responsibilities**:

- Manage physician’s calendar for surgical and office appointments
- Greet and check in patients; confirm and update demographics using Plexia EMR
- Process patient payments (via Square, Moneris, etc.)
- Triage and schedule referrals based on urgency and type
- Prepare surgical booking packages for hospitals and private facilities
- Liaise with surgical reps and suppliers
- Perform minor bookkeeping tasks
- Maintain general office cleanliness and supply organization

**What We’re Looking For**:

- Ability to work efficiently in a fast-paced clinical environment
- Strong attention to detail and organizational skills
- Self-motivated with good critical thinking and problem-solving abilities
- Friendly, empathetic, and respectful with excellent interpersonal communication
- Team-oriented, adaptable, and willing to learn
- Strong computer skills and familiarity with EMR systems (Plexia preferred)
- Understanding of health information privacy regulations
- Conflict management skills and a calm, professional demeanor

**Qualifications**:

- **MOA Certificate** (required)
- Experience in a private clinic or surgical booking is an asset but not required - training provided
- Familiarity with Plexia EMR, Square, and Moneris is an advantage

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience (preferred)**:

- Medical/Clinic Reception: 1 year
- Customer Service: 1 year

**Licence/Certification**:

- MOA Certificate (required)

**To Apply**:
Please submit your **resume and cover letter** explaining why you're the right fit for this position.

We look forward to meeting you

Pay: $26.00-$30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- MOA Certificate (required)

Work Location: In person

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