People & Culture Coordinator

**OVERVIEW**

Ottawa Tourism’s vision is to be one of Canada’s most visited, sustainable, vibrant, and valued urban destinations and the tourism authority for key economic development and city-building decisions in Ottawa. Ottawa Tourism's mission is to market and sell Ottawa as a compelling leisure and business destination and lead or participate in initiatives that improve Ottawa’s visitor experience. We contribute to the broader economic development objectives of the city and the success of our stakeholders and, by doing so, enrich the quality of life for all Ottawa residents.

Reporting to the Director, People & Culture, the People & Culture Coordinator will focus on supporting various aspects of the employee experience, talent management and culture development. Ottawa Tourism places a strong emphasis on a positive organizational culture. The People & Culture Coordinator will play a role in ensuring the smooth onboarding of new employees and introducing them to the organizational culture.

The People & Culture Coordinator's responsibilities will encompass assisting in the recruitment process, onboarding new employees and organizing events to foster a positive workplace culture. The role requires a high degree of organizational skill, attention to detail, and confidentiality. The People & Culture Coordinator will also be responsible for adapting to evolving tasks and responsibilities and providing valuable feedback to enhance operational efficiency.

**Key Competencies**
- Ability to communicate professionally (written and spoken).
- Ability to prioritize tasks and think critically.
- Ability to build and maintain external and internal relationships.
- Excellent organizational, administrative and project management skills.
- Ability to work effectively as part of a team.
- Flexibility and adaptability in task outlook and orientation.
- Capable of independently responding to and solving problems effectively.

**Primary Areas of Responsibility**
- Onboard new employees, providing orientation and ensuring a smooth transition into the organization.
- Organize and coordinate employee engagement activities, events, and initiatives to boost morale and foster a positive workplace culture.
- Participate in the health and safety committee meetings to address and resolve health and safety concerns.
- Stay informed about changes in health and safety legislation and update policies and procedures accordingly.
- Promote diversity and inclusion initiatives within the organization, fostering an inclusive and equitable workplace.
- Actively contribute to the development and promotion of the company culture.

**Essential Qualifications**
- Post-secondary education in Human Resources, Business Administration, or a related field.
- 1 year of experience in human resources or a similar role.
- Understanding of HR principles, practices, and employment legislation.
- Excellent communication and interpersonal skills.
- Proficiency in HRIS software and Microsoft Office Suite.
- Highly organized, detail-oriented, and able to maintain confidentiality.

**Assets**
- Bilingual in both of Canada’s official languages.
- Previous experience working in tourism, hospitality, or destination management/marketing.

DEADLINE TO APPLY: Wednesday, February 7 at 9:00 am
- Ottawa Tourism is located and operates on the traditional and unceded territory of the Anishinaabe Algonquin people, who have travelled and inhabited these lands for millennia._

**APERÇU**

La vision de Tourisme Ottawa est d’être l’une des destinations urbaines les plus visitées, les plus durables, les plus dynamiques et les plus appréciées au Canada, et d’être l’autorité touristique responsable de prendre les décisions clés en matière de développement économique et de construction de la ville d’Ottawa. La mission de Tourisme Ottawa est de commercialiser et de vendre Ottawa en tant que destination de loisirs et d’affaires attrayante et de diriger ou de participer à des initiatives qui améliorent l’expérience des visiteurs d’Ottawa. Nous contribuons aux objectifs plus larges de développement économique de la ville et à la réussite des parties prenantes et, ce faisant, nous enrichissons la qualité de vie de tous les résidents d’Ottawa.

Sous la responsabilité du directeur, Personnel et culture, le coordonnateur, Personnel et culture s’attèlera à soutenir les différents aspects de l’expérience des employés, de la gestion des talents et du développement de la culture. Tourisme Ottawa accorde une grande importance à une culture organisationnelle positive. Le coordonnateur, Personnel et culture jouera un rôle dans l’intégration harmonieuse des nouveaux employés et les initiera à la culture de l’organisation.

Les responsabilités du coordonnateur, Personnel et culture englobent l’aide au processus de recrutement, l’intégration des nouveaux employés et l’organisation d’événements visant à favoriser une c