Inside Sales

**Appointment Setter / Inside Sales**

**WHATS IN IT FOR YOU, YOU ASK?**
- Part of a **FAMILY**.
- **FUN-LOVING, POSITIVE**and **ENCOURAGING** atmosphere.
- **CELEBRATE**in Company Events (Pizza lunch, Cake, Birthdays, Anniversaries, spirit wear, contests etc.)
- Canada’s **#1** **LEADER** in the Stairlift Industry - proudly serving our customer’s needs since 1992
- **COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off, **CASUAL DRESS ATTIRE**

**WE ARE SEEKING**

**WHO WE ARE**

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs

Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use; yet high quality product is produced.

**WHAT YOU’LL BE DOING**
- Make outbound calls to potential clients who have responded to advertising
- Field inbound sales calls from clients who are interested in our products and services
- Qualify the needs of clients and assess lift type, urgency, and provide estimates
- Book appointments for clients with our Field Sales Representatives
- Manage the Field Sales Representatives daily schedules using Google Maps in accordance with client availability
- Maintain detailed notes of calls and update customer contact information in a proprietary customer database
- Complete call backs as required
- Follow all call quality guidelines as directed by management
- Adhere to all appointment booking guide lines
- Achieve all targets and goals as assigned

**WHAT YOU HAVE**
- An outstanding personality and positive attitude
- Ability to build relationships and work well with all levels in the company
- Demonstrated organizational and time management skills
- Ability to work independently and as a team
- Ability to prioritize and multi-task while adapting in a fast-paced work environment
- Intermediate computer skills and knowledge of google maps
- Excellent communication and listening skills

**QUALIFICATIONS**
- A secondary diploma and related experience
- 1+ years’ inside sales experience/call center environment
- 2+ years’ experience working directly with clients
- 2+ years related experience in a fast paced environment
- Strong interpersonal skills
- Proficiency in Microsoft Office and Google Chrome
- Strong scheduling and appointment setting skills
- Excellent verbal and written communication skills
- Bilingual (French/English) is mandatory

**CORE VALUES**

**Quality**: products we make and sell, and the services we provide

**Unity**: working together as one team

**Integrity**: acting responsibly and honestly to deliver on our promises

**Caring**: about our customers, each other, and the wider community

**Ambition**: taking pride in all we do and striving to improve
- Base pay + Commissions (Commission uncapped)_
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- **Prise de rendez-vous / Ventes internes**

**QU'EST-CE QUE C'EST POUR VOUS, VOUS DEMANDEZ ?**
- Partie d'une FAMILLE.
- Ambiance AMUSANTE, POSITIVE et ENCOURAGEANTE.
- CÉLÉBRER lors d'événements d'entreprise (déjeuner pizza, gâteau, anniversaires, anniversaires, vêtements d'esprit, concours, etc.)
- Le LEADER #1 au Canada dans l'industrie des monte-escaliers - fièrement au service des besoins de nos clients depuis 1992
- AVANTAGES DE L'ENTREPRISE, 3 SEMAINES de vacances, CONGÉS PAYÉS, stationnement sur place, TENUE VESTIMENTAIRE DÉCONTRACTÉE

**NOUS RECHERCHONS**

**QUI NOUS SOMMES**

Acorn est un environnement amusant et convivial où votre travail ici compte. Nous sommes fiers du soin que nous accordons pour répondre à tous les besoins de nos clients

Acorn Stairlifts Canada Inc. est devenu le chef de file de notre industrie. Nous sommes le plus grand fournisseur de monte-escaliers vendus directement à nos clients et le plus grand fabricant indépendant de monte-escaliers droits au monde. La clé de notre succès est simple. Nous utilisons des systèmes et des processus de haute technologie pour garantir une utilisation simple ; Pourtant, un produit de haute qualité est produit.

**CE QUE VOUS FEREZ**
- Faire des appels sortants aux clients potentiels qui ont répondu à la publicité
- Répondre aux appels de vente entrants des clients intéressés par nos produits et services
- Qualifier les besoins des clients et évaluer le type de levage, l'urgence et fournir des estimations
- Prendre des rendez-vous pour les clients avec nos représentants commerciaux sur le terrain
- Gérer les horaires quotidiens des représentants commerciaux sur le terrain à l'aide de Google Maps en fonction de la disponibilité des clients
- Conserver des notes détaillées des appels et mettre à jour les coordonnées des