Current jobs related to Service Manager - Kanata - Carrier

  • Manager - Technical Services

    4 days ago

    Kanata, Canada Best Theratronics Ltd. Full time

    Manager, Technical Services (Medical Equipment) KEY RESPONSIBILITIES: - Manage Technical Service Team worldwide schedule to include all in house and contractor service technicians. - Ensure all Technical Service activities comply with all regulatory requirements. Ensure that all necessary SOP’s, radiation safety and training requirements are up to date...

  • Manager of Clinic Services

    1 day ago

    Kanata, Canada CBI Health Full time

    **Manager of Clinic Services - Kanata, ON**: CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with...

  • Purchasing & Inventory Control Coordinator

    3 days ago

    Kanata, Canada Field Service .CA Inc. Full time

    **Field Service Canada is an industry leader in the Performance Lighting and A/V integration market. We are seeking a driven and dedicated individual for the Purchasing & Inventory Control position to join our Team!** **Duties**: - Place purchase orders - Resolve price discrepancies, delivery problems and non-conformances with suppliers - Monitor, maintain...

  • Audio Visual Integration Technician

    1 week ago

    Kanata, Canada Field Service .CA Inc. Full time

    Field Service Canada is seeking a driven and dedicated individual for the Audio Visual Integration Technician (Level 2) position. Field Service is an industry leader in the design, installation, service and support of lighting and audio/visual systems across Canada with offices in Toronto, Ottawa and Vancouver. With our national presence, travel will be...

  • Service Advisor

    2 weeks ago

    Kanata, Canada Toromont Cat Full time

    Toromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...

  • Infrastructure Services Lead

    1 week ago

    Kanata, Canada SkyAlyne Canada Limited Partnership Full time

    **Job Title**:**Infrastructure Services Lead **Position Reports To**: Manager, IM&T Operations **Job Location**:Ottawa - Hybrid **Salary**:$80,000 - $95,000CAD **About SkyAlyne** SkyAlyne is a team of defence, training, simulation, and aviation industry experts assembled from across Canada, working to prepare the next generation of RCAF Pilots and...

  • Service Advisor

    4 days ago

    Kanata, Canada Kanata Honda Full time

    **Service Advisor Needed** - Are you looking for a full-time job within the automotive industry? We offer an opportunity to join our fantastic service team in a high-volume dealership with a positive work environment. Our conveniently located state-of-the-art facility is one of the busiest Honda Dealerships in Ottawa, so there are plenty of opportunities for...

  • Food Supervisor Service

    1 day ago

    Kanata, Canada Burrito Gringo (Kanata) Full time

    Company operating name: Burrito Gringo (Burrito Gringo Kanata). - Business address: 5045 Innovation Drive, Ottawa, ON, K2K 0L5. - Title of the position: Food Service Supervisor. - Positions available: One (1). - Starting date: As soon as possible. - Language of work: English (French is an asset, but not mandatory). - Education: College diploma (restaurant,...

  • Guest Service Agent

    4 days ago

    Kanata, Canada GLo Kanata Ottawa West Full time

    **Job Summary** **Responsibilities** - Greet guests warmly upon arrival and assist with check-in and check-out procedures. - Respond promptly to guest inquiries and requests, ensuring their needs are met efficiently. - Provide information about hotel amenities, services, and local attractions. - Handle guest complaints with professionalism and resolve...

  • Customer Service Representative

    3 days ago

    Kanata, Canada Brightside Marketing Group Full time

    Over the years, our company has partnered with leading telecommunication brands and is looking to have a Customer Service Representative join our fast-growing team immediately! We give you the chance to showcase & strengthen your talents daily as you interact and engage with customers and business partners alike. As a Customer Service Representative,...

Service Manager

2 weeks ago

Kanata, Canada Carrier Full time

**Country**:
Canada
**Location**:
LOC13004 88 Hines rd.,Kanata,Ontario,K2K 2T8,Canada

**About Carrier**

**About the position**

**Key Responsibilities**
- Develop and implement a service network strategy focusing on footprint expansion, performance development, and sustainability with integrated and independent partners.
- Administer service contracts to optimize profits, meet obligations, and ensure customer satisfaction and retention.
- Address and resolve warranty issues, product recalls, operational problems, and premature failures for company-sold and serviced products.
- Engage with customers to ensure satisfaction, retention, and explore additional service opportunities.
- Develop and maintain an efficient service network and manage customer feedback to establish improvement plans.
- Oversee and optimize team resources, resolving issues, prioritizing tasks, and escalating critical matters when necessary.
- Lead and manage the service department, including staffing, training, performance evaluation, and adherence to premium service standards.
- Monitor team performance, analyze service metrics, and prepare regular reports on service outcomes and improvement initiatives.
- Collaborate with other departments to enhance customer satisfaction, improve service efficiency, and align with business objectives.
- Stay informed on market trends, product developments, and emerging service technologies to drive process improvements and skill development.

**Basic Qualifications**
- High School Diploma / GED.
- 2+ years of experience in the Commercial HVAC industry.
- 2+ years experience of organizational leadership and business operational tasks as well as customer engagement in the HVAC or similar industries (such as: Plumbing, Refrigeration, Electrical, Building Automation & Controls, Construction & Engineering, Renewable Energy, Property Maintenance & Facility Management).
- Must have a valid driver’s license.

**Preferred Qualifications (assets)**
- Strong client and technical problem-solving skills.
- Uses analytical skills to troubleshoot customer issues effectively.
- Enjoy teaching/helping customers.
- Highly organized with strong attention to detail, while managing multiple priorities.
- Able to work independently or collaboratively as part of a team.
- Must be self-motivated, with a sense of urgency and efficiency and a strong work ethic.
- Strong analytical skills with demonstrated ability to synthesize data from various sources in both graphic and verbal format, while easily translating them to the target audience.
- Good knowledge of Microsoft Suite: Word, Excel, etc.

**Additional information**:

- Immigration sponsorship is not supported for this position.

RSRCAR
LI-hybrid

**Carrier is An Equal**Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

**Job Applicant's Privacy Notice**:
Click on this link to read the Job Applicant's Privacy Notice