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Office Manager
2 weeks ago
The Office Manager will provide reliable support for daily operations, foster a positive work environment, and ensure the organization’s administrative systems run efficiently and effectively.
**Reception Duties**
- Answer phones, address customer questions, and relay messages or forward calls as appropriate
- Receive, distribute, and manage mail and deliveries
- Provide a welcoming environment for everyone who comes into the office
- Manage day-to-day office cleanliness and functionality
- Manage brokerage calendars
- Additional team support as required
**Office Management Duties**
- Oversee the supply management for all offices
- Manage and track the inventory of supplies on a regular basis
- Be a resource for brokerage agents related to client support and brokerage services
- Manage support and maintenance of office equipment and technology
- Build strong relationships with vendors and suppliers
- Manage the maintenance of all four office locations
- Provide training and supervision for reception staff at three office locations
- Ensure compliance with health and safety policies and support an inclusive work environment
- Provide support to senior management as required
- Maintain office records and databases and ensure accuracy
- Ensure the standards of the brokerage are maintained through service excellence
- Work closely with the VP of Operations to develop operational processes and procedures
**Software**
Experience with real estate specific software tools and CRMs is an asset. Skilled use of G-Suite (Gmail, Tasks, Calendar, Sheets, Docs, Forms, Slides, and Meet). You will be expected to attend training and gain a basic understanding of additional software employed by the brokerage going forward, as determined by management.
**Required Skills and Qualifications**
- Strong written and verbal communication skills.
- Excellent interpersonal skills.
- Excellent organizational and time management abilities.
- Analytical and problem-solving skills for process improvement.
- Flexibility and adaptability to changing office needs.
**Experience and Education**
- 3-5 years of administrative or office management experience.
- Administrative experience in a real estate brokerage is a strong asset.
- Bachelor’s degree or college diploma in business administration or a related field or equivalent experience is preferred.
- Bilingualism is an asset, but not required.
Pay: $55,000.00-$60,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- office management: 3 years (preferred)
- office administrative: 5 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected start date: 2025-05-20
