Administrative Assistant

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,200 employees. Our mission is to improve the wellbeing of Canadians.

**Job Title**:

- Administrative Assistant**Department**:

- Government**Competition**:

- 85461**Internal/External**:

- Both**Employment Type**:

- Full Time Permanent**Location**:

- Dartmouth NS, Office / Work from Home Hybrid**Salary**:

- Competitive Compensation**Reports To**:

- Team Leader**Position Summary**

Reporting to the Team Leader and working in a team environment, the Administrative Assistant will be responsible for providing a variety of duties from multiple programs with varying degrees of eligibility and policy requirements.

Specifically, the Administrative Assistant will provide administrative support to the Medicare team, including the MSI Medical Consultant, MSI Medical auditors and the NSPP Leadership Team.

This postition can be full-time in our Dartmouth, NS Office location or a Hybrid (work from home & office) with the requirement of being in the office 2 days per week.

The work hours are flexible and can be either 8:00am-4:00pm or 9:00am
- 5:00pm, Monday - Friday.

**Key Responsibilities**
- Provide administrative support to the MSI Medical Consultants, including the preparation of all correspondence related to pre-approval decisions.
- Responsible for opening, preparing and distributing mail for the Medicare Departments
- General administrative duties including, filing, scanning, faxing, etc.
- Responsible for creating and maintaining spreadsheets relating to all physician requests that require patient pre approval by the MSI Medical Consultants.
- Responsible to provide assistance to update departmental procedures.
- Provide admin support to the greater NSPP department as required.
- Communicate with Physicians and NS residents through oral and written communication
- Request and file medical records accurately and efficiently.
- Provide support for the patient service verification process.
- Establish and maintain effective working relationships with other internal operational areas.
- Prepares materials for off-site storage, maintaining storage records and arrange for removal to storage site. Recall of materials as requested

**Required Qualifications**
- Highly effective listening skills to ascertain customer’s needs, and determine appropriate action required for solution.
- Excellent verbal skills for explaining complex issues to customers.
- Excellent written communication skills.
- Excellent computer skills

**Education**: Post secondary training in business and/or administration with a minimum of three years relevant work experience. Medical Terminology an assest

**Work Experience**: Work experience within an office environment would be considered an asset

**Other Qualifications**:
**Language Skills**: Bilingualism would be considered an asset, English is mandatory.

**#CBM1**

**We are an Equal Opportunity Employer.**

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

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