Call Center Representative/customer Service Assistant

2 weeks ago


Coquitlam, Canada Love 2 Learn Full time

**Job Overview**:
As a Call Center Representative/Customer Service Assistant at our child care agency, you will act as the first point of contact for families and caregivers, providing essential support and information.

**Responsibilities**:

- Handle inbound and outbound calls, addressing questions about child care services, availability, and enrollment procedures.
- Provide detailed information on child care programs, fees, and policies.
- Maintain accurate records of client interactions and child care schedules in the company’s system.
- Support internal teams with data entry and document management.

**Qualifications**:

- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Basic computer skills.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.

Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment for our team members

**Job Types**: Full-time, Part-time

Pay: $22.35-$26.10 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift

Work Location: In person



  • Coquitlam, Canada ARTURUS Full time

    Job Summary: As a Call Center Representative for our translation services company, you will be responsible for managing customer inquiries, providing information about our translation services, and ensuring a high level of customer satisfaction. **Responsibilities**: Inbound Call Handling: - Answer incoming calls from clients and potential customers...


  • Coquitlam, Canada Reliable Parts Full time

    **ABOUT RELIABLE PARTS** Reliable Parts is a leading distributor of appliance parts in the US & Canadian markets with numerous branch locations, shipping hubs, and distribution centers stretching across North America. Our vision, _to improve lives by enhancing choice for everyone, everywhere_, is demonstrated through the exceptional products, services, and...


  • Port Coquitlam, Canada Angel Answering Service Full time

    We are Angel Answering Service, an inbound 24-hour call center providing answering and messaging service for a wide variety of clienteles. This is a position that is from part-time to full-time. **NO SALES CALLS**. We are seeking enthusiastic and committed staff with excellent listening and communication skills. We are seeking staff for morning, afternoon...


  • Coquitlam, Canada Camfil Canada Inc Full time

    **About us** Camfil is a global leader in clean air solutions and a leading manufacturer of premium clean air products and has been helping people breathe clean air for more than half a century. We firmly believe that the best solutions for our customers are the best solutions for the planet too. Job Overview: We are seeking a highly motivated and...


  • Port Coquitlam, Canada Angel Answering Service Full time

    We are Angel Answering Service, an inbound 24-hour call center providing answering and messaging service for a wide variety of clienteles. This is a position that is from part-time to full-time. **NO SALES CALLS**. We are seeking enthusiastic and committed staff with excellent listening and communication skills. We are seeking employees with graveyard...


  • Port Coquitlam, Canada National Seating & Mobility Full time

    **Role and Responsibilities / Essential Functions** - Customer Service Representative - Receive medical equipment requests - Triage clients according to sales/service/rental needs, identifying sales opportunities and conveying them to sales reps within branches - Administer the equipment reservation, rental, and invoicing process. This requires attention to...


  • Coquitlam, Canada CipherX Entertainment Full time

    **Position**: Customer Service Representative The Customer Service Representative will interact with customers to determine if they are interested in learning more about our products and services. They will research and answer questions and resolve issues. The Customer Service Representative is responsible for the overall customer experience and...


  • Coquitlam, Canada Leavitt Machinery Full time

    **Leavitt Machinery** is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated...


  • Coquitlam, Canada Sharons Insurance Services LTD. Full time

    *Responsibilities* - Analyze customer inquiries and provide appropriate solutions - Assist customers with product information, sales inquiries, and order processing - Utilize phone etiquette to handle incoming calls professionally - Communicate effectively in English; KOREAN proficiency is a plus - Upsell products and services to maximize sales...


  • Port Coquitlam, Canada National Seating & Mobility Ltd. Full time

    Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our...