First Party Collection Representative

1 week ago


North York, Canada A-1 CREDIT RECOVERY & COLLECTION SERVICES INC Full time

A-1 Credit Recovery & Collection Services Inc (A1) is a competitive 1st and 3rd party agency who works on behalf of many fortune 500 companies.

If you are someone looking for a career and not just a job, this could be the place for you. We are currently seeking serious professional applicants who are motivated to learn and succeed. We offer competitive wages, monthly incentives and bonuses. Our average tenure amongst employees exceeds five years.

**Highlights**:

- Conveniently located (near 401 and Yorkdale)
- Office environment with business casual dress code
- Ability to shift to remote and/or hybrid after probation is complete.
- Clean and open area, no shared desks
- Underground parking
- Full-time position - 39.5 hours/week
- Compensation: $17 - $22/hr depending on experience. Merit review 6 months after start and annually thereafter.
- Shared extended health and dental benefits after 3 months of service (70% paid by A1), 100% paid benefits after 1 year
- Participation in RRSP plan after 6 months
- Paid Training
- Responsible for the collection of accounts receivables
- Determine suitable repayment plans based upon the consumers financial situation
- Effectively gather information to readily address disputes or billing errors

**Requirements**:

- High School Diploma, GED, or equivalent
- Must be at least 18 years of age
- Experience in collections or customer service industry is an asset but not required
- Bilingual (Spanish) is an asset but not required
- Attention to detail and strong work ethic
- Strong communication skills both conversationally and written
- Positive attitude
- Ability to negotiate in a tactful and diplomatic manner using superior oral and written communication skills

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M6A 3B2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call Center: 1 year (preferred)

Work Location: In person


  • Collection Agent

    4 days ago


    North York, Canada Debt Control Agency Inc Full time

    **About Us** Debt Control Agency Inc (DCA) is a leading Canadian collection agency with over 20 years of experience and offices in Toronto, Laval, and Kelowna. We specialize in full-cycle recovery solutions, including early-stage account care, third-party collections, and legal recovery. As we grow, we're expanding our **First Party Operations** and are...


  • North York, Canada Debt Control Agency Inc Full time

    **Job Overview** Debt Control Agency Inc (DCA) is seeking 2 - 3 motivated and bilingual (English/Spanish) **First-Party Collections Representatives** to join our dynamic team. In this role, you'll work directly with customers to resolve outstanding account balances in a respectful and solution-focused manner. Your communication skills and professionalism...

  • Collections Specialist

    13 hours ago


    North York, Canada Progressa Financial Inc. Full time

    **A little about us** - Progressa is a Canadian lender focused primarily on non-prime and near-prime consumers. Our online technology platform allows us to provide our customers with a seamless borrowing experience, and our data-driven underwriting approach allows us to quickly work through complex financial situations with ease. By paying bills directly for...


  • North York, Canada Progressa Financial Inc. Full time

    **Purpose**: Reporting to the Manager of Partner Support & Collections, the Collections Specialist will be responsible for collecting and managing files that are 1+ days’ delinquent and/or identified as high risk. Acting as the first point of contact for customers, the Collections Specialist will deliver an exceptional customer experience and, wherever...


  • North York, Canada Progressa Financial Inc. Full time

    **Purpose**: Reporting to the Senior Manager, Operations, the Collections Specialist will be responsible for collecting and managing files that are 1+ days’ delinquent and/or identified as high risk. Acting as the first point of contact for customers, the Collections Specialist will deliver an exceptional customer experience and, wherever required, provide...


  • North York, Canada Debt Control Agency Inc Full time

    **DEBT CONTROL AGENCY INC (DCA)** DCA is one of the most prestigious collection agencies in Canada with the Head Office in Toronto, Ontario and Branch Offices in Laval, Quebec and Kelowna, British Columbia. We have been providing full cycle of collection services from **customers cure program to third party and legal program** for over 18 years. Our Head...


  • North York, Canada A-1 CREDIT RECOVERY & COLLECTION SERVICES INC Full time

    A-1 Credit Recovery & Collection Services Inc (A1) is a competitive 1st and 3rd party agency who works on behalf of many fortune 500 companies. If you are someone looking for a career and not just a job, this could be the place for you. We are currently seeking serious professional applicants who are motivated to learn and succeed. We offer competitive...

  • Sales Representative

    14 hours ago


    North York, Canada LiftBridge Collective Full time

    At LiftBridge Collective, we believe that great things happen when people connect in-person. We are a forward-thinking wireless sales firm specializing in direct in-person sales for major clients in the wireless industry. We are currently hiring individuals to join our team as Sales Representatives. If you’re ready to level up your life through sales, this...


  • North York, Canada Greenwin Corp. Full time

    A career with Greenwin means more than just real estate. It means joining a family that celebrates diversity and shared success - one neighbourhood, one building, one person at a time. From the beginning, Greenwin set itself apart from other companies by building a corporate culture that’s based on openness, mutual respect, and an awareness of our...

  • Party / Event Host

    7 days ago


    North York, Canada Playtime Bowl Full time

    Playtime Bowl & Entertainment is Toronto’s epic party place and premier entertainment centre. Playtime spans over 30,000 square feet and currently features upscale bowling, over 50 arcade games with a redemption prize store, high intensity laser tag and a restaurant with chef inspired food/catering & craft made cocktails. Playtime specializes in hosting...