Product Specialist, Promotions

2 weeks ago

Toronto, Canada Points Full time

Company Description
As a trusted partner to the world’s leading loyalty programs, Points builds, powers, and grows new ways for members to get and use their favorite loyalty currency.

More than 1 billion loyalty program members touch our products through brands like Hilton, Air Canada, Lyft, British Airways, United Airlines, Air France-KLM, Chase Bank, Etihad Airways, and many more. Our team of 250+ people across 5 global offices works together to build and launch new solutions, solve complex challenges for our partners, and create a one-of-a-kind company culture.

**Job Description**:
Points is looking for a Product Specialist, Promotions to join our Promotions team for a permanent position in our downtown Toronto office.

You will be part of a team that is continuously reshaping how consumers get more value from their loyalty programs. You are a smart, enthusiastic person with an interest in working with the world’s largest and most successful loyalty programs.

As a Product Specialist you will play a key role in implementing ecommerce promotions for our partners. Together with your team, you will help configure, customize and deploy promotional activities on storefronts. Leveraging your outstanding attention to detail, quality and communication skills you will identify, implement, test and deploy these solutions.

Reporting to the Manager, Promotions, you will:

- Gather and confirm promotion requirements by working with internal stakeholders (Partner Strategy, Marketing, Delivery), as well as Loyalty Program Partners
- Configure promotions based on requirements.
- Ensure the solutions we deploy are of the highest quality using appropriate QA methodologies and processes
- Be responsive to constantly changing business needs and priorities - re-prioritizing work as needed to ensure continuing success
- Liaising with multiple internal teams to quickly and effectively find solutions that help the business meet its changing objectives
- Be able to work hours to accommodate our UK/Middle East Team
- Willingness to develop an in-depth understanding of the business and processes

**Qualifications**:

- High attention to detail with knowledge of QA practices
- Experience with web technologies, formats and protocols (eg. HTML, CSS, FTP)
- Experience in a managed solution or SaaS environment
- Previous experience in software products like Salesforce and JIRA is an asset
- Software development experience is considered an asset
- Bilingual / Multilingual would be considered an asset

Additional Information
- The health and safety of Points’ employees, guests and business partners is a very high priority. Our view that maximizing COVID-19 vaccination rates among employees is one very important strategy to lessen the hazard of COVID-19 in our physical workspace. As such, all new Pointsters are required to be fully vaccinated in accordance with their regional guidelines._

Points is an equal opportunity employer and is committed to providing an accessible recruitment process.

All your information will be kept confidential.

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