Hotel Front Office Manager

18 hours ago


Whistler, Canada Crystal Lodge Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- **Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory
- ** Supervision**:

- 11-15 people
- ** Computer and technology knowledge**:

- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows
- ** Screening questions**:

- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage
- Work Term: Permanent
- Work Language: English
- Hours: 80 hours bi-weekly



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