Front Desk Agent

1 week ago

Whistler, Canada Adara Hotel Full time

**Overview**

**Duties**
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently.
- Handle reservations and provide information about hotel services and amenities.
- Answer phone calls promptly, addressing inquiries or directing calls as necessary.
- Provide top notch customer experience.
- Perform clerical duties including filing, data entry, and managing correspondence.
- Assist with billing inquiries and process payments accurately.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
- Collaborate with other departments to meet guest needs and resolve issues.

**Skills**
- Secured housing in the Sea to Sky.
- Outstanding communication skills.
- Positive attitude in challenging moments.
- Problem solver.
- Familiarity with phone systems for effective communication with guests and team members.
- Previous experience in front desk operations or customer service roles is preferred.
- Ability to work in an office environment while managing multiple tasks simultaneously.
- Strong interpersonal skills to foster positive relationships with guests and colleagues.

**ONLY APPLICANTS WITH PROOF OF SECURED HOUSING IN THE SEA TO SKY WILL BE CONSIDERED FOR THIS POSITION DUE TO THE UPCOMING START DATE.**

Join our team as a Front Desk Agent where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests.

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

- Commission pay

**Benefits**:

- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed

**Experience**:

- Hotel: 1 year (required)

**Language**:

- English (required)

**Location**:

- Whistler, BC (V8E) (required)

Work Location: In person

Expected start date: 2025-05-22

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