Administrative Assistant

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group benefits, including health and dental, for full-time employees
- Employee and Family Assistance Program
- Leadership and Quality Improvement Curriculum
- Career Development & Education Grant
- Wellness, & Wellbeing Program
- Diversity, Equity and Inclusion Initiatives

**Job Description**:
The ability to anticipate and solve problems is required. This position contributes to ensuring there is a safe environment for patients, staff and visitors. We are searching for a polished administrative professional with a proven track record of delivering exemplary customer service in our fast paced and dynamic environment. Duties will include, but are not limited to:

- Assists the Chief of Staff, VP Medical Affairs, Medical Directors and Chiefs of Department with administrative duties and support.
- Liaises with the universities in providing credentialing and administrative support for medical, dental and midwifery learners; coordinate and track medical learner rotations at CMH, including submitting records for Medical Training Days to McMaster and Ministry quarterly.
- Provides support to Medical Advisory Committee, Medical Staff meetings, Credentialing Committee and Grand Rounds.
- Oversees the organization of monthly Grand Rounds (securing speaker, room set up, day of assisting, submit CME accreditation forms annually, send attendance records
- Provides support to Medical Advisory Committee, Medical/Professional Staff meetings, Credentialing Committee.
- Liaises and works with the various departments within the portfolios providing support, contribution to projects, reports and data collection.
- Assists the Chief of Staff, VPs and/or Director(s) with tracking various metrics including financials.
- Coordinates information and correspondence distribution.
- Prepares and/or summarizes reports and prepares background materials through data collection and analytics.
- Composes and prepares confidential correspondence, reports, and other complex documents.
- Creates and maintains reports and excel spreadsheet files.
- Responsible for word processing, data entry, filing and photocopying of both general and confidential documentation.
- Assists with program operations and projects as required and coordinates meetings and events
- Supports various task forces/committees.
- Directs preparation of records such as agenda, minutes, and resolutions for corporate meetings.
- Collaborates with other administrative personnel for cross coverage and support as required.
- Updates procedures, systems and processes as required.
- Provides support to the Joint Chiefs of Staff with preparation and facilitation for committee meetings and events hosted by Cambridge Memorial Hospital
- Provides support to Department Chiefs-Department meetings, agendas etc.
- Manages expenses for the Chief of Staff

**Skills and Qualifications**:

- Post secondary degree or diploma complemented by an administrative studies program required
- 5-7 years’ experience in a senior office management position required
- Experience in a fast-paced healthcare environment an asset.
- Superior skills in computers, specifically Word, Excel, Power Point and Access, and report writing skills required.
- Excellent planning and organizational skills are required.
- Exceptional communication skills (both written and verbal) and interpersonal skills including presentation and development
- Demonstrates a high level of personal and professional integrity.
- Ability to work independently with mínimal supervision and collaboratively with team members.
- Exhibits a positive attitude, great work ethic, and good decision-making ability.
- A proactive approach to problem solving and building positive relationships.
- Multi-tasking strengths to respond to a variety of requests for information and assistance, correspondence, reports, creating and maintaining files, monitors supplies and aiding in the improving the work flow
- Excellent time management and ability to prioritize multiple projects and adjust workload accordingly to meet ever changing deadlines while maintaining a high level of confidentiality and accuracy.
- Strong team approach, commitment to quality care, and the ability to facilitate change, partner and strive to achieve results.
- High degree of organization, self-motivation and accountability
- Ability to deal with concerns/issues affecting staff, physicians, vo