Office Services Clerk

1 week ago

Toronto, Canada Ontario Pension Board Full time

**Office Services Clerk - Mail & Printing**
**Support Services, Client Services**

Ontario Pension Board (OPB) has an excellent opportunity for a highly collaborative and detail-oriented Office Services Clerk - Mail & Printing, committed to delivering strong customer service in a high-volume, fast-paced mailroom environment. Reporting to the Manager, Client Services, you’ll provide a variety of Mailroom & Printing services to accurately process all incoming and outgoing correspondence. If you are an organized and self-directed team-player with experience in mailroom operations, this is a great opportunity to join a purpose-driven organization.

**Key Responsibilities**:

- Receiving, preparing, and processing incoming and outgoing correspondence, ensuring service expectations are consistently met
- Processing outgoing Client Services letters and correspondence related to a variety of workflows
- Maintaining accurate records related to mailroom activities
- Printing and assembling various client information packages
- Coordinating and assembling mass mailing
- Providing administrative support within service support and providing occasional back-up support to Reception and Client Services

**Key Qualifications**:

- Familiarity with Canadian postal procedures, rates, mailroom procedures and operations.
- Sound knowledge of clerical and administrative procedures, record keeping, client indexing and directory structure with demonstrated ability to maintain confidential records.
- Proficiency with computer operating systems/databases (e.g. Microsoft Office), ability to operate computer based electronic content management and workflow system to accurately enter/input data, print and process correspondence.
- Good interpersonal and communication skills with a demonstrated ability to work in a collaborative environment.
- Strong accuracy and attention to detail, ability to follow procedures.
- Ability to effectively plan, organize and prioritize work assignments independently with mínimal supervision to complete work within established timelines.
- Knowledge and ability to operate automated letter folding and sealing machine, electronic weighing scale, postal meter machines, document imaging, high-speed multi-function copier, and printer.

**Please submit your resume if you are interested in this exciting opportunity.**

This competition is open to all employees of OPB and has been posted on LinkedIn.
OPB is committed to providing accommodation for people with disabilities in its recruitment process.
Please advise OPB if you require an accommodation and we will work with you to meet your needs.
OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve.
We thank all applicants, however, only those selected for an interview will be contacted.

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