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Business Development Associate

2 weeks ago

Concord, Canada ND Graphics Full time

**About us**

Since 1981, ND Graphics has grown from a small family business into Canada's leading supplier to the sign and imaging markets. Servicing customers is our number one priority.

**Summary**

We are looking for a Business Development team member that will be responsible for onboarding new customers (French is an asset). They will be responsible for filing in the CRM data on new customers and existing customers within the Market Development territory. They will also be responsible for determining which type of territory the customer should belong to - Outside Sales, Business Development, and House Account. They will familiarize the new customers with the E-Commerce site and create log in information for new users. They will be the point person for customers that are new to the industry to familiarize them with the industry.

**Job Duties**
- Research all new customers online to see if there is an online presence
- Contact all new customers for initial “interview”
- Enter all relevant information into the Wiz
- Track new customers after 30, 60, 90 days to ensure they are being looked after
- Introduce new customers to their account representative
- Field questions for “brand new” customers for up to 6 months
- Contact customers in the Market Development Territory to determine if there have been changes in their business or any opportunities for equipment sales
- Liaise with Account Representatives and Branch Managers to transition customers into their territory
- Review reports of customers in Market Development to determine if new leads are available
- Work with managers and reps on special programs
- Performs other duties as required

**Requirements**:

- High school diploma or GED required
- Strong interpersonal, communication and troubleshooting skills
- Able to work independently
- Able to work well under pressure and strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Experience in using Microsoft Office Excel, Word and Outlook
- Proven data entry, data editing and typing skills
- Professional appearance and manners

**Working Conditions**
- Working in an office environment
- May involve some out of town travel
- Required to attend industry shows
- Department working schedule and overtime as required

**Compensation**
- Competitive wages and benefits
- Great team work environment
- We appreciate all prospective applicants; however only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations: