Administrative Assistant/branch Coordinator

1 week ago

Vancouver, Canada Time College Group Full time

Time College Group Inc. was founded in 2013 by a group of enthusiastic educators who wanted to prove that education is not all about getting good grades - that learning can be more fun, intriguing and exciting than what common stereotypes represent. Today, Time College Group Inc. is one of the leading educational institutions that provides top-notch tutoring lessons tailored to the needs of each individual student, making learning easier and more engaging.

We are currently looking for a **full-time, permanent** Administrative Coordinator.

Job Duties:

- Greet students and parents; answer phone calls from potential and existing customers, and answer general enquiries
- Liaise between students, teachers and parents, communicate progress, address needs and recommend solutions
- Determine and establish office procedures
- Record student and teacher attendance; reconcile student balance statements
- Schedule meetings for clients and managers
- Manage students’ and teachers’ class schedules, adjust schedules throughout the week based on students’ or teacher’s needs
- Check office inventory and order supplies as needed
- File staff’s working hours biweekly and send it to the manager
- Introduce company’s services to clients and take charge of the monthly turnover of the branch
- Collect clients’ payments, issue invoices and receipts; handle other daily transactions
- Collect, organize and file clients’ information by using MS office system
- Assist the marketing department in promoting activities, preparing brochures and publications, and writing articles for advertising purposes
- Supervise and train junior staff in company policies, office procedures and use of computer systems
- Organize and promote conferences

**Qualifications and Education**:

- Minimum Bachelor's degree
- One year of experience in office administration preferred
- Approachable with exceptional interpersonal skills
- Secondary or Post-Secondary education in North America, education background in business or education will be a strong asset
- Excellent ability to pay attention to detail and enter data accurately
- Exceptional teamwork and communication skills

**Job-Specific Competencies**:

- Effective Communication and Interpersonal Skills
- Organizational skills and attention to the detail
- Quality and Excellence Orientation
- Effective team player
- Problem Solving Skills
- Ethics and Culture sensitivity
- Keyboarding speed at 50wpm with accuracy

**We offer**:

- Respectful and Inclusive Environment
- Competitive Wages
- Career Growth Opportunities

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- administrative assistant: 1 year (preferred)

**Language**:

- Mandarin (required)

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