General Manager

Do you have a passion for making a difference?
- Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to.
- At Park Place Retirement Residence, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.
- Since Park Place Retirement Residence opened, we have offered a community within a community that people were happy to call ‘home’. We pride ourselves in this community connection, our philosophies and the feeling of comfort that can be felt as soon as the door opens.
- Responsibilities of the General Manager at Park Place Retirement Residence
- The General Manager directs and maintains the overall operations of community activities, both internal and external and assures quality care is provided to the Residents. The General Manager coordinates these activities to ensure compliance with established standards as set out in legislation that affects the community.
- The General Manager is the Privacy Officer designated for the community and oversees the implementation and maintenance of the organization’s confidentiality, privacy and security related policies, procedures, guidelines and standards.

Essential Duties are the technical skills and knowledge that an employee requires in order to perform their role. Below is detailed information on required Essential Duties for your position.- Demonstrates corporate values and ethics in his/her professional behaviour and performance,-
- Lives the Vision, Mission, Values & Standards in each interaction with associates and Residents,-
- Is aware of and respects and promotes the Residents’ Bill of Rights,-
- Mobilizes Management Team to achieve the goals for the community and the goals and objectives of the Support Office,-
- Has the authority to hire, direct, manage the performance and development of all managers and associates,-
- Has the authority to suspend and discharge associates and managers (in consultation with the RDO),-
- Is able to manage unionized associates within the framework of the collective agreement,-
- Prepares annual operational and capital budgets and monitors performance monthly against them,-
- Responsible for the day to day operations of the community,-
- Meets with Residents/families to resolve problems/concerns/complaints and reviews suggestions and communicates on a regular basis with the Residents and their families,-
- Attends Resident meetings as requested in order to discuss concerns/complaints and suggestions,-
- Develops proper fire safety and emergency procedures for implementation in the normal operation of the community,-
- Deals personally with any federal, provincial or municipal inspections; responds to areas of non
- compliance and recommendations,-
- Maintains a consistent focus on targeted marketing and leasing results,-
- Completes performance reviews on all direct reports annually,-
- Responds to complaints as required, ensuring that the Retirement Homes Act is followed,- Other duties as assigned.
- Qualifications
- At Park Place Retirement Residence we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at Park Place Retirement Residence are as follows:
- College Diploma or University Degree in a related discipline,-
- Excellent communication skills, both verbal and written,-
- 2 years experience dealing with seniors in a Retirement Home setting,-
- Is qualified because of knowledge, training and experience to organize the work and its performance,-
- Is a competent person as defined by the Occupational Health & Safety Act,-
- Is familiar with the provisions of the following legislation:- Employment Standards Act of Workers' Compensation Act,-
- Public Health Act o Residential Tenancies Act,-
- Retirement Homes Act,-
- Occupational Health & Safety Act.-
- Has a good understanding of organization-wide information practices; both internal and external flow of information, data collection tools and the information system,-
- Has excellent communication and leadership skills,-
- Has experience in managing complex projects,-
- Has the authority to implement the privacy program and respond o area where the standard is inadequate,-
- Has access to resources,-
- Must be able to obtain a clear vulnerable sector screen, TB test results less than 6 months old, must be able to provide three supervisory references.- How to apply?
- Please submit a resume, cover letter, and references. We loo