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District Service Manager

2 weeks ago


Delta, Canada Penske Truck Leasing and Logistics Full time

District Service Manager (**Job Number**: 2305027 ) **Position Summary**: A Penske District Service Manager's primary responsibility is to manage the shop floor and handle minor shop administration for locations. The District Service Manager will be the technical expert and will assist in making decisions that require an expense. **Major Responsibilities**: - Oversee the management and administration of multiple locations across the district - Implement and manage consistent policies and procedures - Conduct Location Reviews - Vendor Interface - Conduct Company Meetings - Flawless execution of company processes - Customer Satisfaction - Answer "High Cost" Complaints - Training "Needs" Identification, Cost Control - Customer Awareness / Support - Internal Cost of Shops - Identifying Areas for Improvement and Reinforce Policies and Procedures - Warranty Management - Failure analysis - Maintain relationships with approved suppliers - Mentor / Coach / Influence a team of Branch Service Managers and Maintenance Supervisors - Other projects and tasks as assigned by supervisor - At least 3 years of supervisory experience required - Associates Degree (business or technical) or Vo-Tech Graduate required - Bachelor's Degree preferred - Valid Drivers License required - Proficiency with computers including Microsoft Word, Excel, Outlook and PowerPoint required - In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required - Quality program certification (Six Sigma, ISO, etc.) preferred - TMI, OEM, and technical training courses preferred - Regular, predictable, full attendance is an essential function of the job **Physical Requirements**: - The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg. - Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. - While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is committed to the principle of equity in employment. **About Penske Truck Leasing** **Work Locations**: 632 Belgrave Way 632 Belgrave Way Delta, BCV3M 5R7 **Primary Location** : Canada-British Columbia-Delta **Job** : Operations Management **Penske Oracle Job (US & CA only do not edit)**: : PTL.District Service Manager 1 **Req ID**: 2305027