Records Management System Administrator

We are looking for an experienced individual to join our team and work with users, software vendors and other company business functions to develop, implement and maintain records management system configuration, automation, and solutions.

This is a position located in Nisku AB. and may require some national and international travel. This role formally reports directly to the Director of Systems at Java.

Working in the Records Management System Administrator Team, core responsibilities of this role include:

- Implement and manage system user accounts, system access, and document permissions procedures
- Configure and standardize information metadata profiles - objects, classes, properties, value lists
- Implement and maintain automated workflow processes
- Identify and report deficiencies and/or problems with Records Management /Document Control system
- Configure and standardize information meta data profiles - objects, classes, properties, value lists across multiple corporate and project vaults
- System testing and performance monitoring; support and troubleshooting
- Creation and maintenance of system documentation
- Interfacing with Java Group and Vendor IT teams to facilitate solutions to problems and opportunities
- Contribute to and maintain system standards

**Systems Integration**
- Work with various business functional units and projects to integrate systems and workflows to support business objectives
- Interface the records management /document control system with internal business systems contributing to the automated creation, capture and publishing of corporate and project documents and records
- Synchronize /replicate records management data across multiple databases throughout the Java Group
- Contribute to the development and implementation of custom VBScript scripting solutions and use software tools to build reports on metadata from the SQL Server.

**Records Management and Document Control Support**
- Assist Java Group team members with answers to records management and document control system related questions, and resolve service issues in a timely and professional manner
- Support Document Controllers and System Implementation Leads with the implementation of the Records Management System and related workflow automation
- Work with Java Group IT staff to monitor the size of document control system databases and address any required database maintenance or changes
- Provide front-line system user system support
- Research and recommend innovative, and where possible automated approaches for system administration tasks

**Your credentials and experience, and personal attributes include**:

- University Degree preferably in Information Technology, Systems Administration, or Information /data modelling
- Minimum 5 years’ experience in administrating large scale corporate software systems
- Programming experience with MS SQL, VB Scripting and MS Excel Macro scripting
- Experience with.NET or PHP is desirable for API interfacing between systems
- Strong understanding of Digital Document Control and Records Management Systems
- Experience with M-Files, or another metadata-based Digital Document Management System, is an asset

**Your personal attributes include**:

- Ability to conceptualize and communicate complex concepts to a variety of departmental, project and management stakeholders
- Attention to detail, ability to focus and concentrate for long durations is critical
- Solutions oriented, independent problem solver
- Excellent analytic, organizational and communication skills; written and spoken English
- Excellent interpersonal and team participation skills
- Demonstrate sound work ethic; ability to multitask, and meet tight deadlines without losing sight of priorities
- The Records Management System Administrator must maintain strict confidentiality surrounding all records and information to which they are exposed to through the scope of their job activities.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: Hybrid remote in Nisku, AB