Inside Sales/customer Service
3 days ago
**Inside Sales Representative**
**Location**: Burlington, Ontario
**Company**: Wera Tools
Are you passionate about tools and delivering exceptional customer service? Wera Tools is looking for a **driven and detail-oriented Inside Sales Representative** to join our team in Burlington, Ontario
**About the Role**
As an Inside Sales Representative, you will be a key point of contact for our customers, providing sales support, technical assistance, and handling warranty processes. This role requires a proactive individual who can work independently and collaborate with our outside sales team to identify and develop sales opportunities.
**Key Responsibilities**:
- Engage with customers to provide **inside sales support, customer service, and technical assistance**.
- Manage the **warranty process**, ensuring a smooth and efficient experience for customers.
- Maintain and update customer information in **CRM software**.
- Identify and communicate **sales opportunities** to the outside sales team.
- Work collaboratively with internal teams to enhance customer satisfaction and drive business growth.
**Who You Are**:
- **Industrial sales experience** preferred (strong customer service background will also be considered).
- Experience working with **CRM software** is an asset.
- Strong **written and verbal communication** skills.
- Excellent **problem-solving abilities** and a proactive mindset.
- Ability to work independently while thriving in a **team-oriented environment**.
**What We Offer**:
✔ **Full-time hours**
✔ **Annual salary**
✔ **Health benefits package**
✔ **Opportunity to be part of an industry-leading team**
If you're passionate about tools, sales, and delivering top-tier customer service, we’d love to hear from you
Pay: From $37,963.04 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
**Experience**:
- sales: 1 year (preferred)
Work Location: In person
Expected start date: 2025-02-17
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