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Business Relationship Coordinator

2 weeks ago

St Albert, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 70011
Ministry: Public Safety and Emergency Services
Location: St. Albert
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary**:Temporary up to 2 years**
Scope: Open Competition
**Closing Date**: April 28, 2025
Classification: Program Services 3 Market Adjustment (023PSAMA)

**Salary**: $2,626.89 to $3,448.73 bi-weekly ($68,561 - $90,011/year)

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

**Role Responsibilities**:
Business Relationship Coordinators are the main contact between AFRRCS and the user agencies. The BRC's are continually noting if there are opportunities to enhance, modify or change the way in which services are provide, in order to better serve the user agencies. This includes identifying risks, issues and trends and then working closely with the AFRRCS Technical Advisor, Business Analyst as well as the AFRRCS Leadership team to ensure the ongoing success of AFRRCS.

**You will be responsible for**:

- Liaise with existing Agencies, which involves regularly traveling to user agencies throughout Alberta
- Coordinate the on-boarding of new user agencies
- Developing and maintaining positive working relationships to work closely with clients to assess and analyze their business needs
- Facilitation of interagency operability workshops
- Deployment of AFRRCS resources
- Obtain reports from UAS and AAMS as needed or as requested
- Implementation of stakeholder engagement plan
- Attending conferences and trade shows
- Troubleshooting with stakeholders to resolve issues
- Develop travel plans
- Develop recommendations and plans to support stakeholder needs

**Please**

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Creative Problem Solving**: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks.
- **Develop Networks**: Makes working with a wide range of parties an imperative. Creates impactful relationships with the right people. Ensures needs of varying groups are represented. Goes beyond to meet stakeholder needs. Ensures all needs are heard and understood.
- **Agility**: Identifies and manages required change and the associated risks. Identifies alternative approaches and supports others to do the same. Proactively explains impact of changes. Anticipates and mitigates emotions of others. Anticipates obstacles and stays focused on goals. Makes decisions and takes action in uncertain situations and creates a backup plan.

**Qualifications**:
**Required**:

- University degree in a related field, PLUS 2 years related experience or equivalent as described.

**Equivalency**: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education
**For Example**:

- Related 1 year certificate PLUS a minimum 5 years of experience
- Related 2-year diploma PLUS a minimum 4 years of experience
- Related minimum 6 years of experience Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
- Class 5 drivers license and clean abstract
- Understanding of emergency management approaches in Alberta
- Experience in course development and/or facilitating training
- Stakeholder management experience
- Intermediate to Advanced computer skills with the ability to use databases and various technologies is critical
- Strong written and verbal communication skills
- Demonstrated facilitation skills

**Assets**:

- Operational experience within a public safety or similar organization
- Experience with Land Mobile Radio networks

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to

**Notes**:
**Term of Employment**: Temporary up to 2 years

**Hours of Work**: 36.25 hours per week

**location**: St. Albert

In order to work in the AFRRCS environment, Applicants must obtain a satisfactory Security Clearance, which is conducted by the RCMP. The RCMP adheres to Treasury Board's Standard on Security Screening to promote fair and equitable treatment for all applicants and employees.

The RCMP will conduct a thorough background check into your