Full Time Service and Warranty Administrator

2 weeks ago

Lethbridge, Canada Lethbridge Honda Centre LTD Full time

Lethbridge Honda Centre LTD is looking for a Full Time Service and Warranty Administrator. You will be a vital team member responsible for managing service and warranty requests efficiently. Your skills in customer service and service department experience will be valuable in handling complex service cases effectively. Join our team to showcase your organizational skills, communication abilities, and dedication to exceptional customer service.

Job responsibilities include
- Greeting customers once they walk up to the counter
- Answering phone calls for the department
- Creating repair orders for customers
- Booking appointment for the customers
- Explaining the work that was completed to the customer and going over the details of the repair order
- Working with our manufactures to submit warranty claims in a quick timely manner

**Qualifications**:

- Strong customer service and excellent communication skills will be a must to ensure timely resolution of customer issues and uphold high service standards
- Knowledge on computers and attention to detail will be a asset for creating work orders and warranty claims
- Must work well with others
- Prior experience in a service or warranty administration role would be preferred but not a asset
- Knowledge of motorcycles, atv's and small engines would be very helpful but not a requirement

Wage based on experience and skill level

If you think you have what it takes to get into this ever evolving industry or your already in it, and would like a change. Come and see us at Lethbridge Honda.

Lethbridge Honda Centre LHC is a family owned and operated business that has been in business since 1965. Dealer for Honda, Polaris, KTM, Suzuki, Husqvarna Motorcycles, Stihl and Toro.

**Job Types**: Full-time, Permanent

Pay: $18.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

**Experience**:

- Warranty administration: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

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