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Field Install Trainer Ca

2 weeks ago

Halifax, Canada Leaf Home Full time

At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every daybecause who doesn’t want a job they can look forward to? Come grow your career with us
- Big company with a family-owned feel - YOU are important to us, and we’ve built a culture you’ll love.
- Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®.
- Job security - we have locations throughout the U.S. and Canada, and we’re not done growing
- Inclusion, sustainability, and reliability are at the core of our culture
- Veterans' resources available to help transitioning service members find a new rhythm.
- Dedicated to providing resources and encouragement for employee growth

**Position Summary**:The Field Installation Trainer is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

***Essential Duties and Responsibilities**:

- Train, coach and develop installation subcontractors both in the office and in the field
- Improve subcontractor retention rates through impactful training and engagement
- Ensure jobs are installed daily to improve location attainment and effectiveness
- Responsible for driving proficiency and efficiency amongst installation subcontractors
- Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses
- Works with the Installation Managers on individual performance, abilities, and capacities of the installers
- Partner with leadership on identifying systemic training gaps and propose solutions to address gap
- Must hold a valid driver's license.
- Must be comfortable ascending and descending ladders of varying heights to perform services.
- Performs other duties as assigned by supervisor.

**Experience and Minimum Qualifications**:

- High School Diploma or equivalent.
- 3+ years of successful experience in home construction, remodeling, and/or installation
- Track record of successfully training, coaching, onboarding subcontractors
- Strong customer service focus and ability to interact with customers
- Must have a reliable truck, van or SUV that can carry ladders
- Multi-height and adjustable ladders (28+ feet in height)
- Functioning tools to include drills, speed square, saw or grinder, etc.
- Ability to frequently be on ladders up to 3 story of homes
- Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
- Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
- Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
- Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.
- Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
- Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization.
- Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions.
- Familiarity and comfort using ladders of various heights.
- Basic Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
- Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

**Preferred Knowledge, Skills, Abilities or Certifications**:

- Prior experience in gutter and gutter protection system installation

**Travel Requirements**:

- More than 50% domestic travel required.

**Overtime/Additional Hours Requirements**:

- May be requested to work overtime on evenings and weekends dependent on business need.

**Physical Requirements**
- Normal Office Environment
- Performs work outside in varying te