L2 IT Helpdesk Support

4 days ago

Toronto, Canada Stack IT Full time

**Must-haves**:

- Experience in Managed Service Provider (MSP) Environment.
- Experience with Ticketing systems (Connect Wise)
- Experience with Windows 7 Pro, Windows Server 2008/2012.
- Experience with Desktop and Notebook Network configuration
- Experience with LAN and WAN Technologies, Server technologies, AD, backup, RAID, RAS, VPN, etc.
- Experience with Desktop and Notebook Network configuration.

**Nice-to-haves**:

- Good Problem Solving and Communication Skills.
- Proficient in Microsoft Office Suite.

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

COVID-19 considerations:
Virtual Interviews

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT Helpdesk: 5 years (preferred)
- LAN/WAN: 4 years (preferred)
- Windows: 4 years (preferred)
- Firewall: 4 years (preferred)
- Azure Active Directory: 4 years (preferred)
- MSP: 2 years (required)
- Microsoft Windows Server: 3 years (preferred)

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