Parts Coordinator

5 days ago

Elmira, Canada Earl Horst Systems Full time

**The opportunity**

The Parts Coordinator will work at our head office in Elmira, ON - controlling and monitoring inventory in our warehouse, yard, and parts department and working within a larger team to provide top-notch customer service to internal and external clients.

We promote from within - success in this role will lead to greater opportunities and compensation. This is an excellent opportunity for an ambitious, career-oriented individual to join an established and successful organization.

**Responsibilities**
- **Customer Service**_
- Provide prompt and courteous service to our field foremen at the parts counter and over the phone.
- Fill orders from the Operations Team and Service Team in a timely and cost effective manner.
- Assist with external customer orders over the phone and in person.
- Develop a thorough understanding of the Company’s products, capabilities, and services.
- **Ordering, Shipping & Receiving**_
- Source parts not in stock, including hard to find or OEM parts.
- Write sales orders in accordance with company procedure.
- Receive parts into inventory.
- Process shipping and receiving documents.
- Track and report on backorders.
- Handle warranty or defective parts for customers in accordance with company procedures.
- **Inventory Maintenance/Control**_
- Maintain an accurate and effective parts inventory control system in our store and warehouse, purchasing on a regular basis using existing tools.
- Maintain adequate inventory levels to support field foremen and crews in their day-to-day operations.
- Maintain confidentiality of pricing lists and structures as required by company procedure.
- **General Duties**_
- Adhere to all Company safety standards.
- Support warehouse functions as required.
- Help keep the store and warehouse areas clean and well-organized.
- Operate forklift when required.
- Pickups and deliveries with company vehicles as required.
- Complete all other duties as directed by the Parts Supervisor.

**Qualifications**
- Interpersonal skills and relationship building capabilities.
- Organizational skills.
- Demonstrable ability to use Microsoft Excel and Outlook at an intermediate level.
- Ability to safely and repeatedly lift 5 lbs to 75 lbs.
- A solid work ethic will be required to succeed in the role.

**Benefits**:

- Casual dress
- Company pension
- Dental care
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Elmira, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- forklift: 1 year (preferred)

Work Location: In person

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