New Operations Coordinator

MOSAIC TRANSIT MAINTENANCE STAFF POSITION DESCRIPTION
FINCH WEST LRT

Job Code: MTM-HRE-JOB-001 Title: Operations Coordinator Date Prepared: Nov 2018
Revised: April 2025

**PURPOSE OF THE POSITION**

As a key member of the MTM team, the Operations Coordinator will lead the coordination of maintenance
activities between MTM and its stakeholders, in order to enable the execution of the operations and
maintenance requirements of the business. The coordination activities will include (but not limited to):
integration and tracking of daily, weekly, and monthly planned activities, participation in coordination
meetings with relevant stakeholders and other related activities.

In addition, the Operations Coordinator will be support the development, implementation and control of
MTM policies, procedures and plans, including the numbering and storing of documents.

This position might be requested to take the meeting minutes and share meeting agendas of coordination
related meetings. This position reports to the Maintenance Director.

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**
- Identifying operational requirements; formulating and defining scope and objectives based on

business needs, reporting requirements, contractual obligations, and efficiency considerations.
- Creating, manipulating, and continuously improving databases for the purposes of regular reporting

and analysis.
- Preparing timely and accurate operational & maintenance plans, based on coordination with MTM

subcontractors and internal staff, aiming to provide a timely and safe maintenance execution.
- Developing reports and procedures for the MTM management team, Board, and associated

business units.
- Support the identification, development, documentation, organization and review of relevant

procedures and work methods that support safe and efficient maintenance activities.
- Performing a suite of general administrative tasks in support of the business, including coordinating

team meetings (i.e. managing meeting minutes, agenda etc.), filing and retrieving corporate
documents and reports, managing office orders (i.e. office supplies), maintain logs and spreadsheets
for office activities, assist in preparing reports and presentations, track and monitoring training
requirements, etc.
**QUALIFICATIONS (SKILLS, KNOWLEDGE & EXPERIENCE)**
- Completion of a diploma or degree in Engineering, Business Administration, Transportation, or

related field - or a combination of education, training and experience deemed equivalent.
- Minimum five (5) years’ progressive experience in a transportation or related business, or an

educational background that is deemed to equivalently support the business needs.
- Must have a good understanding of operational theory and practice, preferably in a transit

environment, preferably rail.
- If possible, technical knowledge of rail vehicle and rail infrastructure maintenance procedures and
- Must have a good understanding of project management concepts and practices. Ability to plan,

conduct, co-ordinate and execute projects associated with the development, implementation,
and maintenance of business information systems.
P a g e | **1 MOSAIC TRANSIT MAINTENANCE (MTM)**

MOSAIC TRANSIT MAINTENANCE STAFF POSITION DESCRIPTION
FINCH WEST LRT

Job Code: MTM-HRE-JOB-001 Title: Operations Coordinator Date Prepared: Nov 2018
Revised: April 2025
- Requires demonstrated knowledge of information systems and computer technology concepts,
- Understanding of Private Public Partnership (P3) structures is beneficial to the position.
- The position is required to become familiar with the Project Agreement, and all other relevant
- contractual agreements related to the scope of responsibilities.
- comprehensive knowledge of systems analysis and database design concepts and practices.
- Requires sound knowledge of a relevant discipline such as Computer Science, Business
- Administration, Engineering and/or operations technology.
- Must possess sound judgement, highly developed interpersonal skills, well developed
- organizational, analytical, problem solving, and oral and written communication skills.
- Ability to work independently as well as to co-ordinate efforts of others to accomplish objectives.

**PHYSICAL DEMANDS & WORKING CONDITIONS**

Light physical effort overall. Requires close attention to detail and the ability to prioritize competing
demands. General office working conditions, with occasional visits required to shops and field, with
associated weather, vehicle, and task hazards.

**INDEPENDENCE, INITIATIVE, FREEDOM TO ACT**

Works under the general direction of the Maintenance Director and/or Deputy Maintenance Director.
Performs majority of duties with mínimal supervision. Exercises a high degree of initiative and
independence in the co-ordination and development of operational plans and reports and in the
modification and development of related procedures to increase overall efficiency.

**JOB DIMENSIONS/CONSEQUENCE OF E