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Portfolio Resource Coordinator

2 weeks ago


St John's, Canada Paladin Security Full time

Portfolio Resource Coordinator - St. John's BranchStrategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligationsForward existing schedules in Paladin TEAM scheduling software to ensure Paladin’s Security Officers are fully aware of their ongoing schedule well in advanceWork within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations team as a wholeFill cancellations and openings in the daily scheduleCoordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressedOngoing knowledge development of Paladin’s contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management groupSupport and process OTRS submissions as they relate to your portfolioTake on a large role in Paladin’s deployment processEnsure billing accuracy and compliance on a weekly basisWork with Paladin’s TEAM software to ensure accurate and timely scheduling, billing and payrollAssist People & Culture (P&C) team with administrative duties as required Additional SkillsMust be good with time managementOrganizedOperations Experience (an asset)Accounts management & Payroll experience