Office Administrator/Sales Support 175 A...

3 days ago


Burlington, Canada AppleOne Full time

Office Administrator/Sales Support 175 AP Burlington, ON$45,000-$50,000Benefits-Company engagement events-Benefits-2 weeks’ vacations-Good company culture-Training opportunitiesResponsibilities-Respond to all incoming emails within 5 minutes to acknowledge receipt.-Manage a high volume of daily communication (approximately 100 emails per day).-Provide exceptional customer service through clear, polite, and timely dialogue.-Support the sales team by responding to sales inquiries, preparing quotes, and maintaining price sheets.-Process and input customer orders into the internal ERP system.-Assist with generating invoices and preparing test reports, customs paperwork, and other documentation.-Provide a daily recap of activities, including customer interactions, inquiry sizes, order entries, and follow-up actions.-Submit summaries via email or Excel, detailing who was contacted and the status of each account or inquiry.-Use the company’s in-house ERP for order entry, reporting, and tracking.-Utilize Excel for reporting, tracking, and daily summaries.Assets-2+ years of experience in administrative, sales support, or customer service roles-Experience in steel, manufacturing, or industrial environments is preferred-Long tenure employee-Excellent written and verbal communication-Proficiency in Excel; experience with ERP systems is an asset-Positive attitude and good organizational skillsDisclaimer: This is currently for an active job opportunity.By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey



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