Front Desk Supervisor, Mount Royal Hotel
3 days ago
What will be your daily pursuit? Your daily pursuit is creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience. What will your compensation be? The starting salary for this position is $20.00 per hour. When does this adventure begin? This job is posted as part of our seasonal hiring for Spring/Summer, 2025. What perks can you expect? Join an inclusive, global team and make life-long connections.Enjoy free access to Pursuit attractions and 50% off for friends.Get discounts on hotel stays, dining, and retail.Access subsidized mental health and wellness resources. What will you do in this job? Review and verify the work of hotel front desk clerksSupervise the activities and coordinate the scheduling of the front desk teamArrange training and orientation of all new front desk team membersCoordination of front desk activities with other departmentsEnter rooming lists in the computer systemCoordinate handling of all tours and tour policiesEnsure accurate room counts are keptSubmit room forecasting and progress reportsOpen and close room availability when necessaryEffectively handle guest inquiries and complaintsLearn procedures and functions of hotel front desk clerks What skills and experience do you need for this job? 2+ years experience in a major hotel, one year of supervisory experience an assetAble to speak, read, write and understand the primary language(s) used in the workplaceGood communication skills, both verbal and writtenMost tasks are performed in a team environment with the employee acting as a team leaderAble to work with minimal direct supervisionBasic computational abilityBasic computer skillsKnowledge of hotel computer accounting programs, such as Maestro What will your work environment be like? Beautiful.You’llbeworkingintheiconic,unforgettableand inspiring location.Regardless of what your role is with us,you’llreally get the chance to explore andsee amazing scenery and wildlifewithin the Canadian Rockies.Fun.You'llbe meeting team members from across the globe and get toparticipatein tons of team events.Independent.You’llspend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds withassistance) asrequiredWe work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team
-
Front Desk Supervisor
2 days ago
Banff, Canada Banff Caribou Properties Ltd. Full timeAs one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...
-
Front Desk Supervisor
2 weeks ago
Banff, Canada Banff Caribou Properties Ltd. Full timeAs one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...
-
Guest Services
2 days ago
Banff, Canada Bow View Lodge Banff Park Lodge Peaks Hotel & Suites Full time**Welcome!** Banff Park Lodge Collection operates **3 hotel properties** [Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites]. We also operate **2 restaurants** [La Terrazza and Crave Mountain Grill]. Staff and guests can enjoy our **ideal location**, close to lively downtown Banff on one side and the peaceful Bow River on the other. Thank you for...
-
Front Desk Supervisor, Elk + Avenue Hotel
6 days ago
Banff, Canada Pursuitcollection Full timeFront Desk Supervisor, Elk + Avenue Hotel page is loaded## Front Desk Supervisor, Elk + Avenue Hotellocations: CAN, AB, Banff, Elk & Avenue Hoteltime type: Full timeposted on: Posted Todayjob requisition id: BJC0138At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations....
-
Front Desk Supervisor, Elk + Avenue Hotel
4 days ago
Banff, Canada Pursuitcollection Full timeFront Desk Supervisor, Elk + Avenue Hotel page is loaded## Front Desk Supervisor, Elk + Avenue Hotellocations: CAN, AB, Banff, Elk & Avenue Hoteltime type: Full timeposted on: Posted Todayjob requisition id: BJC0138At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations....
-
Front Desk Agent, Mount Royal Hotel
4 days ago
Banff, Alberta, Canada Pursuit Collection Full timeAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation...
-
Front Desk Supervisor
1 week ago
Banff, Canada Banff Caribou Properties Ltd. Full timeBCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork. Why Work With Us? **Employee Housing**: We offer housing to help you settle in. **Career Growth**: Learn new skills and move up in your job. **Great Team**: Work with people...
-
Guest Experience Supervisor
6 days ago
Banff, Canada Pursuitcollection Full timeA leading hospitality group in Banff is looking for a Front Desk Supervisor to oversee guest services and ensure a smooth operation. Candidates should have 2-5 years of experience in a major hotel, with at least one year in a supervisory role. Responsibilities include welcoming guests, managing check-ins, and coordinating with other departments. The role...
-
Guest Experience Supervisor
4 days ago
Banff, Canada Pursuitcollection Full timeA leading hospitality group in Banff is looking for a Front Desk Supervisor to oversee guest services and ensure a smooth operation. Candidates should have 2-5 years of experience in a major hotel, with at least one year in a supervisory role. Responsibilities include welcoming guests, managing check-ins, and coordinating with other departments. The role...
-
Front Desk Agent
7 days ago
Banff, Canada Canalta Lodge Full time*STAFF ACCOMMODATION AVAILABLE* The Hotel Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations, acting as hotel operator, and performing...