Operations Manager

Operations Consultant (Operations Manager)Why Work for Audigy?Audigy has been named one of The Oregonian’s 2025 Top Workplaces — a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day.At Audigy, everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We’re passionate about unlocking potential — in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights. That’s why we’re committed to being an employer of choice — a place where you can do great work with great people and make a real difference.CultureWe’re looking for someone who’s not just willing but excited to be part of a professional, people-first culture. As a member of the Strategic Business Unit (SBU) team, you’ll embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we’re celebrating success or learning from challenges, we do it together.If you’re ready to join a Top Workplace that’s making a real impact and changing lives — we’d love to meet you. Apply todayCompensation & BenefitsWe’re proud to offer a comprehensive package designed to support your personal, professional, and financial goals:Competitive Pay: Salary range is $75,000-$85,000 dependent on experience, plus a $75 monthly cell phone allowance and a performance-based incentive planHealth & Wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic ClubFinancial Security: 401(k) with a generous company matchWork-Life Balance: Generous PTO and paid company holidaysLife & Family Benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefitProfessional Growth: Education reimbursement to support ongoing learningAnd more ways we invest in you: Additional perks and programs designed to support your well-being and successThis is a hybrid position that requires regular in-office work. Candidates must reside in the greater Vancouver–Portland metropolitan area.POSITION SUMMARY:The Operations Manager is responsible for coaching small-business owners through evidence-based strategic business platforms while perpetuating growth in their businesses. By establishing a high level of trust and cultivating relationships, they execute business-development plans with account management and solutions-selling. The Operations Manager sets measurable goals for their team and members while ensuring Audigy’s brand image is maintained, preserved, and enhanced through new and existing members’ market shares.PERFORMANCE OBJECTIVES:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Communicate, track, measure performance, and coach members and cross-functional teams (Strategic Business Unit, or SBU) to achieve targets and goalsUpdate data, coordinate with SBU partners as necessaryProvide consulting, coordination, and/or delivery of services related to professional development, human resources, IT, and business developmentCreate and deliver member-centered solutions through presentations, KPI analysis, and a consultative approachPrepare and execute organizational strategies, policies, and practices for members that take into consideration both short- and long-term goalsAct as project manager for members on various activitiesEstablish multiple-level contacts within members’ businesses by presenting to, consulting with, and cultivating relationships at all levelsWork collaboratively with SBU and Shared Services teamsConsult with SBU team, Operations Manager cohort, and SBU Regional Directors to expand membership communication tools that provide effective notice of the need for contingency plans and/or corrective action before a situation becomes reactiveResponsible for directly and indirectly interacting with SBU team and membership base to improve all systems and processes that drive the financial success of the members’ businessesResponsible for sending or ensuring call agendas, reports, and action plans before callsCOMPETENCIES:Demonstrated strong analytical skills and strategic perspectiveExcellent customer-service orientation with strong verbal and written communication skills Strong organizational and time-management skills necessary, with a strong ability to thrive in a fast-paced environment with multiple tasks, deadlines, and priorities Basic to intermediate proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint QUALIFICATIONS:Bachelor’s degree in related field of study or equivalent work experience (required)(required)Experience working with and an understanding of financial modeling and budgeting (preferred)WORKING ENVIRONMENT:Hybrid work environment (work in-office minimum three days per week required)Travel required – up to 25%Full-time position working Monday–Friday, 8am–5pmPHYSICAL DEMANDS:This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.Equal Opportunity Employer Disability AccommodationIf you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.#LI-Audigy