IT Business Analyst

IT Business Analyst Spark Power, a trusted partner in energy in North America, we are looking for an IT Business Analyst to join our Oakville team. Our primary drivers of this team works closely with stakeholders both internally and externally to deliver high quality and scalable solutions in software applications and business processes within the Spark Power organization. The individual in the role is driven to collaborate with teams across the organization to ensure the optimization of applications and business processes that support the organization. The successful applicant will be part of a team to maintain and develop a portfolio of applications and integrations that aligns with the organization’s strategic objectives. Responsibilities would include, but are not limited to the following: What will you do as the IT Business Analyst? Drive the collection and translation of business requirements into detailed system and technical requirements Facilitate progress on small to medium sized projects Understand and contribute to the overall design required for application enhancements Foster relationships across the organization; collaborate regularly with various departments and operational teams to drive value and demonstrate transparency Act as a key resource in various stages of SDLC and Project Life Cycle Maintain objectivity with own work to ensure solutions are aligned and consistent with business objectives Support in the resolution of assigned tickets and application-related issues in a timely manner Raise and escalate any issues and concerns with IT management and/or business process owners Make data-driven decisions and recommendations Develop and maintain documentation as required Spark Power Employee Benefits and Perks: Diverse customer base-including: industrial, commercial and institutional Competitive wages and commission, and bonus structure Excellent benefits package with flexible options and wellness spending accounts RRSP Hands-on and supportive leadership team Continuous training and skills improvement including Spark U and external training Employee referral bonus program …much more Do you have the Spark? Here’s what we’re looking for: University or post graduate education in a business or STEM discipline Additional certifications that exemplify a desire for continued education is a plus Minimum of 5 years experience in an Implementation consulting or Business Analyst capacity Demonstrated ability to effectively understand and refine business requirements Experience in NetSuite or other ERPs such as Oracle Cloud ERP, JDE, SAP S/4HANA is a strong asset Established understanding of change management is a strong asset Experience in delivering business solutions in an agile environment is an asset Experience in analyzing data, queries and reports to support root cause analysis of reported issues Strong attention to detail with a focus on the production of quality Ability to manage deliverables across multiple projects in a deadline driven environment Excellent verbal, written and interpersonal communication skills Self-motivated with a high level of initiative, accountability and eagerness to learn Working knowledge of Microsoft Office, Visio, Wireframing Tools Who is Spark Power? Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow. Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.