Business Systems Analyst

We're Sagen

Sagen is Canada's leading private mortgage insurance company making home ownership more accessible to first time homebuyers.  For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen's collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to make an impact?

Reporting to the Sr. Manager, IT Program Management, the Business Systems Analyst will use their expertise in business system analysis and draw on their project management experience/skills to deliver on- time results which meet the customer's needs. This role focuses on delivering technical solutions to solve business problems and engages different stakeholders across the organization (Business Partners, Enterprise Architect, Developers, QA Analysts, Data Analysts, Security Analysts, etc.) and will collaborate with external lenders and vendors.

This position is being posted to fill an existing vacancy within the department.

Here is where you will be focusing to ensure your success.

• Plan and run workshops and meetings with internal and external customers to elicit, analyze, document, and prioritize business requirements for the Development and QA teams. Identify the core business problem to be solved and/or value to be added by using business analysis tools, techniques, and best practices.
• Define business and functional requirements, and act as the systems subject matter expert to ensure synergy between what the customer wants/expects and what IT delivers.
• Combine technical knowledge (software development, system integration, data flows, platforms, modelling) with your understanding of business processes to support the design and implementation of technical solutions throughout the software development lifecycle.
• Plan and manage projects of low to medium complexity using formal project management methodologies to ensure projects are well defined and successfully delivered.
• Utilize Sagen EPMO templates and best practice guidelines to proactively manage initiatives throughout the project management lifecycle.
• Create project and business analysis documents and artifacts (project charters, risk registers, project status reports, business requirements documents, solution design documents, process flows, modelling diagrams, use cases, etc.).
• Work closely with the business to create and maintain product roadmaps; ensure business requests align with strategic corporate and product goals.
• Work closely with project teams, product teams and other internal teams both within IT and the broader organization.
• Liaise with external stakeholders and vendors to address product or project deliverables and help resolve technology issues.

What we are looking for.

• Bachelor of Science Degree in Computer Science, Engineering, or related discipline.
• 3+ years of progressive experience as a Business Systems Analyst.
• 3+ years of experience leading technical projects including software development projects.
• Experience using JIRA and Confluence.
• 2+ years of Software Development or QA experience with the following:
  • Java
  • Integration Services
  • XML
  • Unix Scripts
• Experience with both waterfall and agile project management methodologies.
• Business Analysis Certification (e.g., CBAP) is an asset.
• PMP Certification is an asset.
• Possess highly developed communication and diplomacy skills to enable you to lead, persuade, and influence others.  You enjoy working with others and are skilled at getting stakeholder buy-in.
• You are a strong verbal and written communicator who can easily switch communication styles when working with technical and non-technical teams.

#LI-Hybrid

What's In It for you
 

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.
 

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.
 

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.