Service Advisor

14 hours ago

St Catharines, Canada Performance Auto Group Full time

Here’s what you’ll deliver: Identifying, recommending and documenting service maintenance and repairs for customers.Greeting customers in a courteous, professional manner. Delivering personalized service that exemplifies our dealerships.Working with technicians to identify required maintenance and repairs.Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.Providing service recommendations and estimated costs to customers.Performing road tests of customer vehicles to assess customer concerns Ensuring customer satisfaction meets company and manufacturers’ standards. Striving to meet the department’s repair order production standards.Perform other Service related duties as required by managementWhat you need to succeed:Minimum 1-2 years of Service Advisor experience in the automotive service industry.CDK experience is an asset.Must have a valid Ontario Driver's License and good driving record. Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.Ability to sell and recommend maintenance and repairs to our loyal customers. Strong computer skills.Good communication skills and attention to detail.Must have the ability to multi-task and work under pressure.What’s in it for you?Excellent management support and guidanceOpportunities through our Internal career mobility programAccess to health, dental and vision insuranceDisability, critical illness and life insurance for the unexpectedOur Employee Assistance Plan (EAP) for you and your family's wellnessDiscount on vehicles, service and parts for you and your familyDiscounts to retailers and service providers across the countryFree and engaging employee events Did we mention we love giving back to our communities?***This compensation range will be based on knowledge, experience and bonus earnings***Job Type: Permanent - Full Time Compensation: $70,000.00 - $90,000.00 per yearPerformance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested.

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