Key Account Manager

OpportunityThe Mining Key Account Manager is responsible for strategic relationship management and project visibility across the Canadian mining sector. This role focuses on driving revenue growth through expert account oversight, consultative sales, and national project engagement. The incumbent ensures adherence to Wajax policies and procedures while representing the organization in a professional and credible manner. The Role Primary Responsibilities Drive revenue growth within assigned national mining account portfolios and lead the acquisition of new and large-scale accounts. Lead the preparation, presentation, and submission of detailed quotations and technical product presentations in response to RFQs, RFPs, and tenders for major mining projects. Execute national mining industry strategies, including formal account planning and forecasting, in collaboration with regional business development teams. Partner with regional account managers to ensure comprehensive national coverage of mining projects. Provide technical collaboration to support the development of competitive quotations and tender submissions. Share industry and market insights, including identification of new product and solution opportunities. Develop and maintain strategic relationships associated with large-scale mining projects on a national basis. Transition customer relationships from transactional to consultative partnerships by articulating a strong value proposition. Establish partnerships with large key accounts, mining projects, engineering firms, and mining consultants. Maintain effective and professional communication with customers through in-person meetings and virtual platforms. Build and enhance Hitachi–Wajax brand awareness across mining projects, engineering firms, and consulting organizations. Develop and maintain a comprehensive national database of mining projects. Collaborate closely with Hitachi Construction Machinery Americas (HCMA) to align business activity and share market intelligence. Monitor and analyze market conditions, customer activity, project pipelines, and competitor positioning to understand the competitive landscape. Develop a strong working knowledge of the Hitachi portfolio, including Wenco, Autonomous Haulage Systems (AHS), LCI, Bradken, and other technology partners. Maintain active engagement with national mining associations (e.g., CIM, PDAC, CDDA, COAL). Coordinate with Business Development teams to identify and execute expansion and cross-selling opportunities within existing accounts. Maintain a high-level understanding of mining equipment specifications, features, benefits, and applications. Secondary Responsibilities  Ensure compliance with all safety, environmental, and regulatory standards. Collaborate with sales representatives and inside sales teams to support project development and execution. Mentor and coach team members on technical, commercial, and strategic selling capabilities. Support strategic capture planning and proposal development initiatives. Maintain membership and participation in relevant mining associations as required. Safety  Adherence to Wajax’s and client’s policies and procedures, as well as the National Standards of Safety The Candidate Education: Bachelor’s degree in engineering, Business Administration, Commerce, or equivalent Work Experience: 10+ years of key account management experience Proficiency in technical equipment, mining equipment, Passionate about sales and business development Intermediate computer skills in word processing, databases, spreadsheets, email, and the internet. Valid Driver’s License and current Driver’s Abstract. Completion of required online and other training. Knowledge: Leadership level industry experience and knowledge of industry sectors an asset **This role may work out of any city in Canada. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Company matched pension plan Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.