Key Account Manager

2 weeks ago

Toronto, Canada Lindt Corporate Full time

We are looking for an enthusiastic and keen individual to fill the role of Key Account Manager, Shoppers Drug Mart.
Reporting to the National Account Manager, Shoppers Drug Mart, this individual will develop a retail strategy in conjunction with marketing/Sales Strategy, execute a sales plan that is aligned with Lindt’s business strategy and meet or exceed budgeted sales and profitability growth targets.

**Key Responsibilities**:

- Influence growth in the category and specified key accounts through a focused and fact-based selling and decision making process
- Achieve sales objectives as per Key Account and Channel plan
- Develop and execute a Business Plan specific to the individual Key Account ensuring that it is on strategy with Lindt & Sprüngli sales, marketing, and channel plans.
- Develop and manage a positive relationship with accounts addressing any customer service issues in a timely fashion.
- Provide candid feedback and recommendations on Key Account issues in order to maximize effectiveness and efficiency
- Work collaboratively with the Field Sales Manager to effectively communicate Account initiatives, priorities, and business details to support flawless execution of the Business Plans at retail
- Maximize account potential by leveraging marketing initiatives (new products, P.O.S., category reviews, etc.) within the category and specified key accounts
- Analyze and present current market data as part of category reviews utilizing all available fact-based selling tools (Cognos, A.C. Nielson, POS, etc.) to determine future sales opportunities
- Manage and Monitor customer trade spend through continuous analysis & review of the business performance, to fully maximize effectiveness and efficiency

**Qualifications**:

- Post-secondary education in Business or related discipline
- Minimum 5 years’ experience in Consumer Packaged Goods industry
- Experience in “Multi-Account Management”
- Understanding of Category Management
- Proven track record of success in account management with a focus on fact based, analytical selling
- Experience in sourcing and analyzing market level and account data for internal/external presentations
- Computer proficiency with Cognos Powerplay, Trade Pro (or similar software), Microsoft Word, Excel, PowerPoint
- Self-starter with an ability to work independently and as a team member
- Effective communication skills, both verbal and written

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information. #CORPORATE #SALES #LI-LINDTCA #LI-Hybrid

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