Customer Engagement Coordinator

At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you: your passion, your purpose, your potential  Love connecting with people? Start your career with Steele Advantage Financing as a Customer Engagement Coordinator As our Customer Engagement Coordinator, you’ll be the first point of contact for our customers, helping ensure our financing process stays organized and efficient. From coordinating follow-ups to maintaining accurate records, you’ll play a key role in creating a smooth, positive customer experience. This position provides hands-on administrative experience in a supportive environment, while giving you room to grow and advance your career. Compensation: $17.50–$19.90 per hour, based on experience What You’ll Do: Reach out to customers who apply for financing online through phone, text, and email Collect information, request documents, and keep our CRM system up to date Stay on top of follow-ups with easy-to-use task guides Hand off customers to our Special Finance Managers once details are complete Deliver excellent service as the first point of contact, making every interaction count What You Bring: Clear and professional communication skills (phone, text, email) Confidence using computer systems (CRM and Microsoft Office) An energetic, organized, and professional approach A genuine eagerness to learn, grow, and contribute to an active team Why you’ll love Steele Auto Group: At Steele Auto Group, you’re not just joining a company, you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential. We believe in rewarding hard work and supporting every part of your journey. That’s why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all of the following: % Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered. Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP. Employee Discounts – On vehicle purchases, parts, and service at any of our locations. Work Boot Reimbursement – Reimbursement immediately, no waiting required Access to Steele University - you’ll get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process. Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way. Apply now and start driving your career forward, with a team that’s got your back 📍 Based in Halifax, NS 🔗 Learn more about us at How to Apply, it's as easy as 1, 2, 3:  Click the link to apply, Sign in (top right corner) and create your profile,  Upload your resume  In 2 minutes, the Steele Auto Group career world is right at your fingertips  **If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.  We can’t wait to meet YOU