General Manager

Who We AreAt Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences. Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.The Opportunity An exciting opportunity has come up at the Firerock Lounge as our current General Manager transitions into a new role within the Gibbons Whistler team. We’re seeking an experienced and relationship-driven leader to take the reins of this elevated and refined venue located inside the Westin Resort & Spa.As General Manager, you’ll oversee all aspects of the Firerock Lounge — from team leadership and guest experience to financial performance and community engagement. You’ll play a key role in nurturing partnerships with the Westin and local businesses while continuing to elevate Firerock’s reputation as one of Whistler’s premier après and dining destinationsSalary and Perks of the Job Salary: $65,000 - $80,000 depending on qualifications and experiences.Food & Drinks Perks: 50% off food & beverage at all Gibbons venuesAdventure perks: 20% off The Adventure Group for you and your friends & familyAccommodation discounts: 20% off at The Adara Hotel and Gibbons Life CondosWellness perks: 20% off at The Spa at Whistler and a benefit stipend Exclusive partner discounts at local Whistler businessesFlexible schedules and a supportive team cultureAccess to community events and staff appreciation nightsCareer Growth: Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey. Fun work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.What You Bring to the TableProven leadership experience in hospitalityStrong relationship-building skills and a collaborative approach with partners, stakeholders, and the communityA hands-on management style that balances operational excellence with inspiring team cultureStrong product knowledge, particularly in premium cocktails, wine, and après offeringsFinancial and strategic acumen to drive growth while maintaining high standardsA genuine passion for creating memorable guest experiencesAlignment with our Gibbons values — Encourage Trust, Have Fun, Show Kindness, Lead with Purpose, and Commit to ExcellenceWhat Your Day Looks LikeLead and inspire a high-performing team focused on exceptional guest experiencesCollaborate closely with the Westin leadership team to align on service standards and guest satisfactionOversee and elevate the beverage program, ensuring cocktails, wine, and après offerings reflect Firerock’s premium standardOversee daily operations, from team briefings and scheduling to service quality and guest engagementReview financial performance and identify opportunities for growth and efficiencyFoster strong community relationships and represent Firerock at local and industry eventsWork with Gibbons leaders to bring innovative ideas, promotions, and experiences to lifeSound Like a Fit? If you’re an inspiring hospitality leader with a flair for relationship building and a passion for high-level guest experiences, we’d love to hear from you.At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy