Administrative Assistant

Ignite a meaningful career at Westerner Park, where boundless opportunities, professional growth, and personal fulfillment await.  Westerner Park is seeking a full-time  Administrative Assistant  to join our dynamic team. The Administrative Assistant’s primary focus is to provide exceptional reception and customer service to both internal and external stakeholders. As the welcoming face of Westerner Park, this role ensures a positive, professional, and efficient experience for all visitors. In addition to reception responsibilities, the Administrative Assistant provides essential administrative and operational support to the RV Resort and the Donald Administration Building to ensure the smooth and effective functioning of daily operations.  Under the direction of the Accounting Manager, the Administrative Assistant is responsible for the following: Reception and Administrative Support  Open and close Westerner Park’s reception area.  Deliver exceptional customer service to ensure a positive guest experience.  Follow the established sign-in process for visitors and direct them to appropriate staff or departments.  Manage a multi-line phone system, directing calls, taking messages, and ensuring timely follow-up.  Process access requests, including security code and fob updates.  Handle and redirect email, mail, and general inquiries as needed.  Maintain accurate and up-to-date contact information for administrative staff and the staff directory.  Assist with the development and distribution of internal and external communications.  Manage monthly supply orders for the Administration Building.  Maintain office equipment and coordinate service or maintenance when required; communicate equipment downtime to relevant staff.  Order office supplies and maintain appropriate inventory levels.  Maintain the cleanliness and organization of meeting rooms and common areas.  Westerner Park RV Resort Support  Oversee the day-to-day administration of the RV Resort, including arrivals, departures, guest check-ins, and general inquiries.  Assist guests in person and by phone, providing accurate information and exceptional service.  Process payments for RV Resort guests and ensure appropriate documentation.  Follow up with guests regarding outstanding balances or invoicing issues.  Prepare and post journal entries using Sage Intacct.  Run monthly operational and financial reports in Campspot.  Print, organize, and maintain required documents, guest files, and reports.  Coordinate with departments such as Event Delivery and Park & Facility Teams to support onsite guest needs and ensure a positive resort experience.  Joint Health & Safety Committee Support  Represent the Administration team as a worker member of the Joint Health and Safety Committee.  Support the creation, filing, and maintenance of documentation and records for the JHSC and Health & Safety Representative(s).  Schedule JHSC meetings, prepare agendas, take minutes, and post approved minutes.  Assist in developing statistical records, such as incident counts or other health and safety metrics.  Distribute meeting minutes and maintain appropriate documentation.    Accounting Support  Provide support to the Accounting team regarding campground-related invoicing, payments, and financial reconciliation.  Enter basic data into accounting spreadsheets or logs as directed.  Distribute or collect invoices and statements to/from departments as requested.  Run daily, weekly, and monthly financial reports as required.  This role is expected to adapt to organizational needs and may take on additional duties or responsibilities as required.  Embark on a dynamic and rewarding career with Westerner Park, where joining our team means unlocking a host of benefits:  Competitive compensation packages  Comprehensive benefit packages encompassing life, health, dental, and disability insurance. Extended benefits also include an RRSP matching program.  Recharge your batteries with ample paid time off and annual vacation, ensuring you have the time to explore and recharge.  Contribute to a non-profit agricultural society and exposition association, making a positive impact on the community  Immerse yourself in a vibrant culture that makes work enjoyable, allowing you to witness the excitement of Westerner Park events  Elevate your skills with tailored professional development initiatives and internal growth pathways.  Enjoy fantastic perks, including exclusive staff discounts and participation in the Perkopolis Discount Program  Experience firsthand our commitment to a flexible and understanding workplace, where work-life balance isn’t just a buzzword – it’s a way of life  Here is what you bring:  Post-secondary certificate in Business Administration, Accounting, or Bookkeeping is an asset.  1 to 3 years of administrative assistant experience required, preferably with reception experience.  Previous experience with basic accounting tasks or supporting an accounting department is an asset.  Experience with Sage Intacct, Campspot, or similar systems is considered an advantage.  Strong customer service skills with the ability to create a warm and professional first impression.  Strong written and oral communication skills, including experience taking and transcribing meeting minutes.  Proficient in Microsoft 365 applications and SharePoint.  High attention to detail and accuracy, particularly when handling financial or administrative data.  Demonstrated customer service excellence, accountability, time management, strong interpersonal skills, and a positive approach to teamwork.  Ability to work collaboratively and interdependently with other business units to support organizational functions.  Explore working at Westerner Park, where our culture, hospitality, and atmosphere cater to everyone. Join us in creating memorable moments.    Realize your potential and apply now to start your extraordinary story with us.    Affiliation: Member of the Westerner Employees Association    Compensation: $20.00 to $24.00 per Hour  Thank you for your interest in Westerner Park. We look forward to reviewing your application.  Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.  Powered by JazzHR