Service Coordinator
1 week ago
Our Jaguar Land Rover Thornhill luxury dealership is looking for a Service Coordinator to join our amazing teamJob PurposeThe Service Coordinator is responsible for answering all incoming service department phone calls in an efficient and friendly manner. This position will book service appointments, assist management in performing various administrative tasks, oversee all appointments and consult with the management team regarding any discrepancies. The Service Coordinator ensures customer mobility when appointments are booked, balances the cash at the end of the day and will handle customer inquiries and if further information is required, a Service Consultant or member of the management team is consulted.ResponsibilitiesAnswer all incoming phone calls within three rings. Answer any inquiries possible and acquire assistance if necessary. All customer interactions are to be performed in a friendly and helpful manner. Maintain and control service appointments. Perform service department administrative tasks as directed by management. Book service appointments as per the dealership’s appointment process. Arrange for customer mobility with the dealerships shuttle or loaner vehicle. Balance cash at the end of the day. Follow up with customers and book appointments for special ordered parts. Review the special order parts files, and then call the customers once parts have arrived. Assist customers when picking up their vehicles, and accept payment when necessary. Greet customers when Service Consultants are not available. Ensure the refreshment area is tidy. Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers. Qualifications High school diploma or equivalent Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management Previous experience in a customer service role Ability to maintain filing systems and database Professional appearance & friendly disposition Ability to work efficiently in a high-pressure environment Experience using dealership related software is preferred BenefitsCompetitive salary Excellent Group Benefits package. Group RRSP Contribution program. Work/life balance. Training and support programs. Boot and tool allowance. Tuition reimbursement program. Corporate support. Mentorship and development. Unlimited careers opportunities within our automotive group. Personal AttributesPassion, motivation, focus and leadership skills. Results focused approach. Team player. Strong communication skills both written and verbal. Ability to influence, negotiate and mediate effectively. Strong attention to detail. Ability to maintain confidentiality and professionalism. Excellent interpersonal and team building skills. Strong time management and organizational skills. Honest, courteous and able to demonstrate strong work ethics. Driven and ability to work with minimum supervision. APPLY FOR A REWARDING CAREER TODAYWe thank all applicants for their response; however only those considered for an interview will be contacted.AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).#AWINJobs
-
Service Coordinator
1 week ago
Vaughan, Canada Mircom Group of Companies Full time**Service Coordinator - Vaughan, ON**: Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...
-
Service Coordinator
2 weeks ago
Vaughan, Canada Mircom Technologies Full timeMircom is seeking a driven and detail-oriented Service Coordinator with proven experience in handling all serive and construction related activities. The Service Coordinator will report to the Service Manager and work closely with the service and sales team. **Key Responsibilities**: - Create purchase orders for various Service department requirements...
-
Service Coordinator
2 days ago
Vaughan, Canada Quality Tops & Kitchens LTD. Full timeQTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...
-
Service Coordinator
2 weeks ago
Vaughan, Canada Quality Tops & Kitchens LTD. Full timeQTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...
-
Service Coordinator
1 week ago
Vaughan, Canada Quality Tops & Kitchens LTD. Full timeQTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...
-
Service Coordinator
24 hours ago
Vaughan, Canada Quality Tops & Kitchens LTD. Full timeQTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...
-
Bilingual Service Coordinator
3 days ago
Vaughan, Canada Bilingual Source Full timeBilingual Service Coordinator (French Required) Location : Concord, Ontario | On-site Compensation : $55,000 to $58,000 + Benefits + GRSP Introduction Are you someone who values structure, consistency, and teamwork? Our client is seeking a dependable Bilingual Service Coordinator to help manage day-to-day service dispatch operations for Quebec, while...
-
Bilingual Service Coordinator
4 days ago
Vaughan, Canada Bilingual Source Full timeBilingual Service Coordinator (French Required) Location: Concord, Ontario | On-site Compensation: $55,000 to $58,000 + Benefits + GRSPIntroduction Are you someone who values structure, consistency, and teamwork? Our client is seeking a dependable Bilingual Service Coordinator to help manage day-to-day service dispatch operations for Quebec, while providing...
-
Service Coordinator/scheduler
1 week ago
Vaughan, Canada Sentinel DEC Systems Inc. Full timeSentinel DEC Systems is currently looking for an experienced Service Coordinator/Scheduler to work from our Vaughan office. We inspect, test and maintain all types of fire protection equipment including: fire extinguishers, fire sprinkler systems and fire alarm systems installed in both commercial, industrial, residential & highrise. Sentinel is looking...
-
Service Coordinator
2 days ago
Vaughan, Canada SOUSA Convoy Ltd Full timeFIRST IMPRESSIONS MATTER!! and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us. If you desire to be a part of a team that has been servicing customers for over 35 years and becoming successful...
