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Science Facilitator Core Part-Time
3 weeks ago
Position Description:Under the direction of the Managers, Visitor Experience, you will provide a range of services and educational programs at Science World. As a Science Facilitator, your responsibilities include (but are not limited to), providing daily customer services, facilitating hands-on science activities and gallery interactions, leading group orientations, delivering school programs, presenting live science shows, supporting daily care and maintenance of our animal ambassadors, and the implementation of safety and security procedures. You will assist in the smooth operation of all our visitor experiences, working as a team to ensure the building is well maintained and operational. You will model a positive, solution-focused approach in your daily work and work as an engaged and collaborative team player across all functional departments. Important Availability Commitment: This position requires maintaining an availability of at least 90 hours per month, including Sundays, Mondays, Fridays, and Saturdays, as well as holidays, school breaks, and occasional evenings and early mornings. As a facility, Science World is generally open to the public seven days a week, with some extended evening hours. Hours of work and other related requirements will be scheduled according to business needs, and this may include special events on evenings, weekends, and holidays. Who are we looking for? We are looking for someone who loves working with people and is passionate or curious about science. You are a customer service driven team player, who is excited to provide our visitors with friendly, fun, awesome, ‘wow’, memorable experiences. You look forward to interacting with visitors for the majority of your time, providing them with exciting learning opportunities. Through curiosity and playfulness, you will encourage lifelong learning. You are flexible and can understand the Visitor Experience Team’s importance in Science World’s daily operations, helping to ensure a safe, clean, and secure environment. You are comfortable working with colleagues in different departments to help meet our shared goals. You feel confident role modelling a positive, solution-focused approach in your daily tasks, and can work as an engaged and collaborative team player. Key Responsibilities: Provide our customers with friendly, responsive service Provide our customers with a fun, awesome, wow, memorable, "out of home" experience Positively influence attitudes towards science and technology through facilitating hands-on science activities, demonstrations, exhibit interpretation, and gallery interactions Deliver school programs and present live science shows Ensure a safe, clean, secure environment for our customers, and the successful implementation of safety and security procedures Ensure that galleries are well maintained and operational and provide feedback on customer interaction Greet and deliver orientations to field trips and large groups Assist in the smooth operation of all visitor experiences and ancillary services Support daily care and maintenance of our animal ambassadors Operate within the philosophy, culture and values of Science World Perform other related duties as required to fulfill any changing business needs of this role Qualifications: A minimum of a High School diploma, some post-secondary education is preferred Background in science, interpretation, education, or previous experience working in museums is preferred Excellent customer service skills and experience working with the public of all ages, including early learners Must be an engaged, responsive and respectful team player capable of working in a dynamic team environment Proven ability to speak and perform before audiences of varying size and composition Interest in learning animal care procedures Strong ability to think logically, methodically, and creatively Proficient in Microsoft Office 365 applications, including Outlook, Word and Teams Required to work outside in all weather conditions Ability to communicate in other languages is considered an asset Must be physically able to safely lift at least 12kgs Must be availableto work90 hours per month, including Sundays, Mondays, Fridays, and Saturdays, as well as holidays, school breaks, and occasional evenings and early mornings This is a unionized position represented by CUPE 1004. The compensation rate is $21.28/hour. After successfully completing probation, will be eligible to join the Voluntary RRSP/TFSA Plan and receive paid time off (sick, wellness days). Do you feel you have not met every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting. Science World is committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you do not believe you meet every single qualification outlined, as you may have transferable skills that would be an asset to our team. Please apply by Sunday, January 18, 2026 Please upload a cover letter and copy of your resume as part of your application. * All offers are subject to satisfactory completion of reference and police criminal record checks. We would like to thank all candidates. However, only those selected for an interview will be contacted. * Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications
