Summer Science Facilitator

**Temporary Part-Time** **(June 27-September 1, 2025)** **Position: Summer Science Facilitator** **Reports to: Managers, Visitor Experience** Science World is a mission-based, charitable organization that supports the development of STEAM (Science, Technology, Engineering, Art & Design and Math) literacy across British Columbia. Our mission is **_to ignite wonder and empower dreams through science and nature_** and our purpose is **_Science for All_**. Our _Science for All_ strategy is to revitalize Science World with a substantial capital plan to replace critical infrastructure, enhance the visitor experience and develop new content across all our channels under the themes of Regeneration of the Planet, Human Health, and Inclusion. Our plan is to ensure that people throughout British Columbia, especially under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in STEAM and support development of talent across communities in the province. As part of our team, you will join a diverse community that acknowledges everyone’s unique talents and empowers people to do what is right for our visitors, our members, our volunteers and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values**:Curious, Playful, Inclusive, Relevant** and **Collaborative**. **Position Description**: Under the direction of the Managers, Visitor Experience, you will provide a range of services and educational programs at Science World. As a Summer Science Facilitator, your responsibilities include (but are not limited to), providing daily customer service, facilitating hands-on science activities and gallery interactions, leading group orientations, processing admissions, and the implementation of safety and security procedures. You will assist in the smooth operation of all visitor experiences, working as a team to ensure the building is well maintained and operational. You will model a positive, solution-focused approach in your daily work and work as an engaged and collaborative team player across all functional departments. **Important Availability Commitment**: **This position requires maintaining availability on Sundays, Mondays, Fridays, and Saturdays, as well as holidays, and Twilight Tuesdays from June 27-September 1, 2025.** As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months. Hours of work and other related requirements will be scheduled according to business needs, and this may include special events on evenings, weekends, and holidays. **Key Responsibilities**: - Provide our customers with friendly, responsive service - Positively influence attitudes towards science and technology through demonstrations and exhibit interpretation - Provide our customers with a fun, awesome, wow, memorable, "out of home" experience - Ensure a safe, clean, secure environment for our customers - Accurate and efficient processing of all cash transactions and end of day reconciliation - Ensure that galleries are well maintained and operational and provide feedback on customer interaction - Assist in the smooth operation of all ancillary services - Operate within the philosophy, culture and values of Science World - Perform other related duties as required to fulfill any changing business needs of this role **Qualifications**: - **Successful completion of the Science World High School Work Experience Program from March 1, 2024-May 31, 2025**: - Must be an engaged, responsive and respectful team player capable of working in a dynamic team environment - Experienced in meeting and exceeding customer needs and expectations in the service industry - Experience using cash registers, ticket terminals, computerized sales systems, and databases considered an asset - Must be willing to work outside in all weather conditions - Ability to communicate in other languages is considered an asset - Must be at least 16 years old by June 27, 2025 - **Must be consistently available to work on Sundays, Mondays, Fridays, and Saturdays, as well as holidays, and Twilight Tuesdays from June 27-September 1, 2025**: - Must be able to lift at least 12 kg This is a unionized position represented by CUPE 1004. The compensation rate is $20.41/hour. After successfully completing probation, will be eligible to join the Voluntary RRSP/TFSA Plan and receive paid time off (sick, wellness days).