Service Advisor
20 hours ago
Toromont Cat is looking for a Service Advisor to join our team This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing. Job Type: Full-time, Permanent Compensation: $64,000 to $68,000 As a Service Advisor, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priority Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives Update and manage Service Scheduler in a timely and accurate manner Schedule both machine repairs and preventative maintenance for the Technicians Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs Provide customer support for incoming calls and effective follow up during and after machine repairs Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate Source parts and tools during job set-up and provide shipping instructions to the site Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted Assist with Warranty and Goodwill processing including documentation requirements and no charge claims Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics) Must-haves for this role: Minimum post-secondary education Minimum 5 years experience in service operations About Toromont Cat With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success Artificial Intelligence (AI) Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
-
Ottawa, Canada Leading Advisor Inc. Full time**Financial Services Administrator-Path To Financial Advisor** Are you ready to join a high-performing, proudly branded insurance and financial services agency where excellence is the standard — not the exception? We are currently seeking a **licensed, fully bilingual Financial Administrator** who is passionate about client service and eager to grow into...
-
Automotive Service Advisor
4 days ago
Ottawa, Canada Midas Auto Service Experts (Ottawa) Full time**Automotive Service Advisor** **Midas Ottawa Is Hiring!** At **Midas,**we take pride in what we do and stand behind our work. We are now looking for someone with great communication and customer service skills, a positive attitude, and a strong work ethic to join our team in Ottawa. Experience with automotive service or parts counter is required. Service...
-
Service Advisor
2 days ago
Ottawa, Canada AutoCanada Inc. Full time**Service Advisor** **Hunt Club Nissan** **Ottawa, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! Northland Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for...
-
Service Advisor
3 days ago
Ottawa, Canada Carling Mazda Full time**Carling Mazda is currently looking to hire a Service Advisor to join our team!** The Service Advisor must promote the sale of dealership parts and labor by building positive relationships with customers. They are responsible for providing solutions to the customer's automotive problems and making recommendations regarding maintenance and long-term...
-
Service Advisor
2 weeks ago
Ottawa, Canada Belair Toyota Full timeBelair Toyota is looking for a FULL-TIME SERVICE ADVISOR **Position overview**: The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance...
-
Service Advisor
2 weeks ago
Ottawa, Canada Belair Lexus Full time**Job Overview** We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our automotive repair services. This is an excellent opportunity for someone with...
-
Service Advisor
3 days ago
Ottawa, Canada Southbank Dodge Chrysler Jeep Full time**Immediate Openings!** **Southbank Dodge** is looking for an **SERVICE ADVISOR**. We have a 22-bay service garage with service drive-thru and pride ourselves on offering exceptional service, value, and performance to our customers. You will be an integral part of delivering service excellence in a fast-paced environment. We are seeking self-motivated...
-
Service Advisor
1 week ago
Ottawa, Canada Ottawa Jeep Dodge Dealer Full timeJob description Do you have an excellent customer service record, and are you looking for an opportunity to turn that into a great career with above average earning potential? The Service Advisor has the opportunity to interact with thousands of customers to build customer loyalty by developing trust and ensuring confidence in Ottawa St Laurent Jeep & Ram....
-
Service Advisor
3 weeks ago
Ottawa, Canada Toromont Cat Full timeToromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...
-
Program Advisor
3 weeks ago
Ottawa, Canada Ontario Public Service Full timeThe Ministry of Children, Community and Social Services has an exciting opportunity for you to demonstrate your expertise in interpreting legislation, applying problem-solving and analytical skills, and supporting sector staff by conducting compliance inspections of agencies providing services for adults with developmental disabilities. You will join a team...
