Senior Transaction Administrator

Job DescriptionWhat is the opportunity? In this role you will be responsible for quality control for all financial and non-financial transactions that flow to the Quality Control work basket with a high level of accuracy for Mutual Funds, Segregated Funds and Pooled Funds for various account types. ( CASH, RRSP, TFSA, Income Fund and RESP)What will you do? Quality control review of all trading and account data input on recordkeeping systemReview various types of mutual and pooled fund investor transactions for errors from internal processingReview reports of trade rejections and provide explanation to internal partners as requiredReport errors, trade rejections and electronic transfer of funds issues within the internal database to capture data for reporting purposesEnsuring knowledge of client specific and departmental requirements are currentCommunicating effectively with all teams to establish relationships based on enhancing the overall client experienceSupporting and assisting other members of the department as required during absences or periods of higher volumesEscalating to management issues that hinder meeting deadlines, impact client service; or have potential loss to the organizationMessage all accounts where unusual actions have occurredAudit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rateWhat do you need to succeed?Must-have Mutual Funds/Segregated Funds industry experience required.Highly motivated, detailed, and deadline orientatedStrong team player, resolute for team’s successCommitted to ‘First Time Right’ quality initiative.Able to multi-task and prioritize with varied functions and workload.Ability to work overtime – during the week and on weekends.Nice to HaveAbility to communicate in FrenchKnowledge of Unitrax record keeping system preferred.Understanding of registered products desiredExperience in an imaging/workflow environment an asset.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriateWorking with an exciting, close-knit, supportive & dynamic groupOpportunity to collaborate with other business segments within the bankExcellent career development and progression opportunitiesA comprehensive Total Rewards Program including bonuses and flexible benefitsCompetitive compensationJob SkillsActive Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process ImprovementsAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2025-12-30Application Deadline:2026-01-13Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveCompensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.Pay RangeThe expected pay range for this position is:$50,000.00 - $85,000.00The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.Inclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.