Senior Transaction Administrator

Job Description
What is the opportunity?
In this role you will be responsible for quality control for all financial and non-financial transactions that flow to the Quality Control work basket with a high level of accuracy for Mutual Funds, Segregated Funds and Pooled Funds for various account types. ( CASH, RRSP, TFSA, Income Fund and RESP)

What will you do?

• Quality control review of all trading and account data input on recordkeeping system
• Review various types of mutual and pooled fund investor transactions for errors from internal processing
• Review reports of trade rejections and provide explanation to internal partners as required
• Report errors, trade rejections and electronic transfer of funds issues within the internal database to capture data for reporting purposes
• Ensuring knowledge of client specific and departmental requirements are current
• Communicating effectively with all teams to establish relationships based on enhancing the overall client experience
• Supporting and assisting other members of the department as required during absences or periods of higher volumes
• Escalating to management issues that hinder meeting deadlines, impact client service; or have potential loss to the organization
• Message all accounts where unusual actions have occurred
• Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate

What do you need to succeed?
Must-have

• Mutual Funds/Segregated Funds industry experience required.
• Highly motivated, detailed, and deadline orientated
• Strong team player, resolute for team's success
• Committed to 'First Time Right' quality initiative.
• Able to multi-task and prioritize with varied functions and workload.
• Ability to work overtime – during the week and on weekends.

Nice to Have

• Ability to communicate in French
• Knowledge of Unitrax record keeping system preferred.
• Understanding of registered products desired
• Experience in an imaging/workflow environment an asset.

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:
Toronto

Country:
Canada

Work hours/week:
37.5

Employment Type:
Full time

Platform:
WEALTH MANAGEMENT

Job Type:
Regular

Pay Type:
Salaried

Posted Date:

Application Deadline:

Note:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range
The expected pay range for this position is:

$50, $85,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.