Manager – Therapy Services

3 weeks ago

Hamilton, Canada St. Joseph's Healthcare Hamilton Full time $30 - $55

Position Details

Department: St Joseph's Home Care
Employee Type: Regular, Full Time
Union: Non-Union
Openings Remaining: 1

Schedule

Work Days: Monday to Friday
Time of Day: Days
Shift: 7.5 hour
Shift Start: Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), Hybrid - On-site/Remote

Application Dates

Opening Date: 16/12/2024
Closing Date: Open until filled

Position Description

ST. JOSEPH'S HOME CARE
JOB POSTING N 24-15
Number of Openings: 1 Division: CSS - Corporate
Full/Part Time/Casual: Full Time Program: CSS & Other Location
Regular/Temporary: Regular
Location: First Place & Various Locations
Union: NON UNION MANAGEMENT
Hours of Work: 75 biweekly
Flexible Schedule: Mostly days
Wage Range for Role: $29.95-$55.26

POSITION SUMMARY:

The Manager – Therapy Services is responsible for the daily operations of the corporate therapy (allied health) team, which may include Physiotherapists (PT), Occupational Therapists (OT), Social Workers (SW), OT/PT Assistants, and others as necessary. Responsibilities include planning and executing activities related to service delivery across multiple SJHC locations and multiple programs. The M-TS provides effective leadership, meaningful performance management and mentoring, as well as other essential human resource duties such as hiring, performance reviews, and general staff counselling. This role monitors contractual performance and program metrics, provides information and data to other organizational leaders, and participates in strategic activities as necessary.
This position is responsible for supporting the development and delivery of policies and procedures, participating in auditing processes, and for supporting the on-going development of the therapy team and program growth.

The M-TS will work closely with the Sr. Director – Community Support Services and the Director – Clinical Programs in developing therapy programs and delivering quality client-centered care within the therapy team’s scope of work. This role will act in the capacity of a therapy expert, and will work collaboratively with other Leaders in striving to provide high-quality care, ensure efficient and effective operations, achieve the organization's goals and objectives, and collaborate with other health system partners.

CORE DUTIES AND RESPONSIBILITIES
  • Supports all therapy programs across multiple program sites, under various funding providers
  • Ensures compliance with all federal and provincial legislated standards of practice, as well as company policies and procedures
  • Manages all therapy staff in the completion of their visits, and provides learning opportunities, performance evaluations, and other mentoring supports
  • Attends necessary client care meetings, case conferences etc., and provides the necessary expertise, updates, and information
  • Plans and coordinates activities to achieve department performance standards
  • Develops, implements, and evaluates necessary therapy training and education activities
  • Facilitates and maintains effective communication strategies to ensure quality client care and foster positive relationships, both internal and external to the organization
  • Assists in planning, implementing, and evaluating risk management related to therapy services
  • Monitors and analyzes the referral/intake process, implements necessary process improvements to ensure high levels of acceptance rates
  • Ensures client assessments are completed as related to therapy services
  • Participates in community care activities, utilizing information for planning, development, and evaluation of program needs
  • Participates in the quality improvement plan (QIP) within the scope of the therapy services programs
  • Actively participates in Accreditation processes and outcomes
  • Engages as an active member of our care community, participates on various committees for program planning, development, and evaluation
  • Ensures staff compliance to policy, procedure, safety, and all applicable legislative requirements
  • Maintains the privacy and confidentiality of all personal health records
CORE COMPETENCIES
  • Ability to work collaboratively with others; sharing expertise and drawing on the expertise of others
  • Actively promotes a healthy, supportive, and inclusive work environment
  • Proactively contributes to initiatives, supporting and encouraging positive change
  • Superior communication skills both verbal and written, with an excellent customer service mindset
KEY EDUCATION AND EXPERIENCE
  • Graduate of an accredited undergrad therapy program (BSc, BSW) – required
  • Masters degree in a therapy field (MScPT, MPT, MScOT, MSW) – required (OT)/an asset (PT, SW)
  • A regulated health professional in good standing with their respective college (CPO, COTO, OCSWSSW) – required
  • 5+ years of progressive regulated therapy work experience - required
  • 2+ years in a leadership role – required
  • Strong computer skills in MS Office, Procura, and excel spreadsheets - required

Please submit resume with cover letter to careers@stjhc.ca

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