Category Customer Manager

5 days ago

Brampton, Canada The Clorox Company Full time

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.

Your role at Clorox:

Reporting directly to the Customer Category Sales Planning Leader (CCSPL), you are accountable for the translation of the brand strategies, and excel in bringing insights to action through compelling and integrated customer selling stories. As an expert in understanding our business tools, ACN, POS, and brand strategies, you can understand the market dynamics of Clorox, the category, the competition, and our customers to bring insights into action for the sales organization to execute. This role is integral to helping shape future strategies, understand white space opportunities, and support customer activation that enables Clorox a competitive advantage while driving the category for our customers all through mastery of data and insights.

In this role, you will:Key Responsibilities:
  • Customer/Category Insights and Storytelling: Translates the brand strategies to compelling and actionable stories for our customers with insights and an adept understanding of the categories, competitors, customers, and Clorox. Be informed about market trends, customer dynamics, and industry developments. Use data-driven insights to inform strategic recommendations to improve business performance.
  • Innovation/Distribution Opportunities and Customer Activation: Lead the development and execution of innovative/distribution initiatives and customer activation plans. Identify growth opportunities and collaborate with cross-functional teams to bring them to life.
  • Strategic Planning: Works in collaboration with the CCSPL to develop a strategic vision for the category and customer, focusing on the 6-month to 2-year window. Outline clear goals, objectives, and action plans to achieve desired outcomes in a way that customer teams can deploy by adding only customer relevant tweaks.
  • Collaborate: Excellence in both communication and collaboration to enhance the outcomes for the business priorities of NCS, Trade, NRM, Insights, and Studio teams. Supports teams with the necessary insights and recommendations for investment choices for our customers and brands that are rooted in the KPIs (NSC, Trade, GM, EBIT) for ROI on investments.
  • AMPS Strategies and Tactics: Supports the development and deployment of AMPS (Assortment, Merchandising, Pricing, and Shelving) strategies, as well as brand/sales priorities and selling tools.
  • Category Expertise: Serve as a category expert, leveraging POS customer sales tools and market (Nielsen) reviews to make informed decisions.
What we look for:
  • 3-5 years of experience in category management, sales, marketing, or Trade management roles from a leading CPG company
  • Experience and ability to use Nielsen (WS+/Answers)
  • Self-starter with the ability to perform well in a fast-paced and changing environment
  • Strong collaboration skills and strategic thinking
  • Strong Excel skills complementing a strong process and an analytical mindset
  • Strong aptitude for business planning at the customer level
  • Proven organization and time management skills
  • Excellent communication and leadership skills
Workplace type:

Hybrid

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community.

Benefits we offer to help you be well and thrive:
  • Competitive compensation
  • Generous 401(k) program in the US and similar programs in international
  • Health benefits and programs that support both your physical and mental well-being
  • Flexible work environment, depending on your role
  • Meaningful opportunities to keep learning and growing
  • Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

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