Administrative Coordinator, Future Students Office

3 days ago

Surrey, Canada Kwantlen Polytechnic University Full time $34 - $38
Competition ID: 3811
Internal Closing Date: December 5, 2024
External Closing Date: Open Until Filled
# of Openings: 1
Salary Information: 13 - BCGEU Pay Grid - $33.88 to $37.81 per hour
Employment Type: Permanent Full Time
Workplace Type: Hybrid
Travel Frequency: Frequent travel between campuses is required.
Employee Group: Support Staff (BC General Employees Union)
Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday
Hours of Work (BCGEU): 8:30-4:30pm Flexible
Hours per Week (BCGEU): 35

Kwantlen Polytechnic University

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.


JOB OVERVIEW: Administrative Coordinator, Future Students Office

The Administrative Coordinator is responsible for the planning, development and implementation of ongoing and new operations and initiatives as set out by the Assistant Registrar and within domestic recruitment. The incumbent works closely with the Assistant Registrar, Domestic Recruitment to meet the department’s strategic direction and to advance and support KPU’s Vision and Academic Plan.

The FSO Administrative Coordinator works independently to perform a variety of administrative duties in support of domestic recruitment, using comprehensive knowledge of departmental goals and standards as well as institutional policies and procedures. The incumbent plans, analyzes, and interprets complex recruitment requirements and issues, researches options, and recommends and implements solutions.

Reporting to this position are the two Prospective Student Support Specialists and the Administrative Assistant positions within Future Students Office. The Coordinator provides leadership and supervision to these support staff.

EDUCATION AND EXPERIENCE

  • Successful completion of an undergraduate diploma or an associate degree.
  • Minimum three years’ experience working in post-secondary office administration, recruitment or admissions
  • Previous experience in supervising unionized staff considered an asset
  • Or an equivalent combination of education, training and experience

QUALIFICATIONS

  • Exceptional written and oral communication skills.
  • Strong intercultural communication skills and experience interacting with people of various ages, backgrounds, cultures and languages with a high level of professionalism, cultural awareness, diplomacy and tact.
  • Excellent customer service ethic and high expectations for quality.
  • Strong creative and critical thinking skills as well as proven problem-solving skills.
  • Demonstrated ability to exercise a high level of initiative and responsibility, work independently and establish own priorities to meet deadlines.
  • Demonstrated ability to handle sensitive and confidential information appropriately.
  • Ability to respond well to working under pressure and resolve complex issues in a quick and effective manner.
  • Experience with student information systems such as BANNER, constituent relationship management (CRM) systems, and reporting software such as FAST an asset.
  • Demonstrated attention to detail in entering or importing data into computer systems.
  • Demonstrated experience managing workflows; developing and deploying communications and compiling analytics and reports.
  • Experience and success in data gathering, analysis and report writing to support evidence-based decision making.
  • Outstanding interpersonal communication skills and ability to establish and maintain effective working relationships with University administration, faculty, staff, students and external community.
  • Strong knowledge of BC’s postsecondary education system and the BC Transfer Guide
  • Strong organizational and leadership skills, the ability to work as part of an integrated team and the ability to work independently.
  • A minimum of 50 wpm with a high degree of accuracy is required
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to perform arithmetic and financial calculations with precision.
  • Must be able to work flexible hours, evenings and weekends as needed.
  • Possession of a valid driver’s license and access to a vehicle is required

  • Salary Information

Annual salary increases are based on hours worked and anniversary dates

Why Join KPU?

  • Recognized as one of B.C.'s Top Employers
  • KPU is committed to actively fostering an equitable and inclusive working environment
  • Hybrid environment, flexible work around core hours
  • Defined Benefit Pension Plan – Municipal Pension Plan
  • Extended Medical, Dental, Short Term Disability, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment, Emergency Travel Assistance, Employee and Family Assistance Program, Teledoc
  • Maternity and parental leave top-up
  • Generous vacation package
  • Campus work environment, outdoor sitting areas and nearby walking trails
  • Campus athletic and fitness centers with a variety of instructor-led classes
  • Tuition waiver program – eligible to waive tuition costs of courses at KPU equivalent to 3 credits per semester
  • Inhouse training and development
  • Networking and social events such as KPU Day, Holiday Social etc.
  • Intercampus shuttle
  • Access to automotive, horticulture, brewery and other programs’ services
  • Clubs: Jeopardy, E-sports, Ted Talks etc.
  • Library and Bookstore (discounts)
    **Benefits may vary if the position is temporary or part-time**

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Does this role sound like it was made for you, yet you don’t check every box?

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

Note to Applicants:

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at humanresources@kpu.ca.

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

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