Manager, Internal Communications

Edmonton, AB, CA Montreal, Quebec, CA Calgary, AB, CA Ottawa, ON, CA Toronto, ON, CA Nov 18, 2024

Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries.

Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada’s Top 100 Employers (2025); Canada’s Top Employers for Young People (2024), and Canada’s Best Diversity Employers (2024).

This role is an opportunity for you to join the world’s largest law firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

OVERVIEW

Dentons is seeking a dynamic, thoughtful and strategic Manager, Internal Communications to join our National Operations team. The Manager, Internal Communications will lead high-profile communication projects and provide strategic communication advice in support of business processes as well as national strategic initiatives. The successful candidate will also contribute to the evolution and enhancement of our communications processes and framework and guide the work of junior members of the internal communications team.

Working closely with leadership, key stakeholders, and the broader external and internal communications team, this position will leverage key internal communications channels, to share news and relevant internal information, including proactively sourcing content and stories to continue building our Dentons community and culture.

RESPONSIBILITIES

• Build strong working relationships and act as a trusted advisor while partnering with business services and cross-functional teams providing sound communications advice, guidance and best practices to enhance employee engagement and visibility of communication efforts.
• Develop and execute internal communication plans for internal key business processes, key strategic and national project and change management communications.
• Identify appropriate audience and formats for content, including understanding concerns of internal audience and actively address those concerns with effective communication.
• Craft clear, impactful messaging for internal audiences and proactively contribute to the Dentons Canada intranet portal (built on SharePoint) and internal editorial calendar to ensure relevant, timely and accurate content to a range of internal audiences.
• Collaborate with the Director, Internal Communications and other team members to ensure cohesive messaging and unified communications.
• Create key communication materials, including presentations, speeches, talking points, executive messaging and digital content.
• Maintain connection points with Profile and Client Development team for opportunities to internally communicate Dentons news.
• Liaise with global communications team on strategic initiatives to be circulated / adapted for Canada where applicable.
• Define success metrics for communication initiatives, measuring effectiveness and making data-driven recommendations for improvement.
• Stay current on communication trends, tools and process and technology, bringing innovative ideas to improve communications processes and impact. Support the Director, Internal Communications in managing and enhancing internal communications channels and platforms.
• Provide strategic counsel during crisis communication scenarios, ensuring timely, accurate, and consistent messaging across internal platforms.
• Other duties as assigned.

REQUIREMENTS

• Post-secondary degree in communications, public relations, marketing or a related field and/or an equivalent combination of education/work experience.
• 5- 8 years of progressive experience in corporate communications, internal communications or public relations. With exposure to external communications. Experience in a law firm or professional services environment is considered an asset.
• Experience managing high-profile projects and providing strategic communication counsel, including developing and executing strategic communications plans to internal business partners in a large organization.
• Strong attention to detail; excellent writing, editing and verbal communication skills.
• Highly effective project management, prioritization, multi-tasking and time management skills to meet deadlines.
• Strong ability to effectively build relationships with internal clients and colleagues at all levels of the firm.
• Problem solving and critical thinking skills, with ability to anticipate concerns or issues.
• Technologically savvy with effective working knowledge of MS Word, Excel, PowerPoint, Teams, Outlook, SharePoint, and familiarity with video and/or podcast platforms
• Ability to effectively manage confidential and/or sensitive information; demonstrated commitment to privacy and ethical conduct.
• Bilingualism (English/French) an asset, but not required.

Please note:

The application deadline for this position is November 30, 2024.

You must submit a cover letter along with your resume when applying for this position.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At Dentons we are committed to offering equitable and competitive pay, we achieve this by aligning internal salary ranges for specific roles to similar positions in the external market. In the normal course, our practice is to hire, transfer and promote employees within the entry part of our range, adjusting as needed based on the prior experience, skills and competencies required for the role along with any market differentials.

Recognizing our exceptional talent means providing a comprehensive total rewards package beyond a competitive salary. We have curated our employee benefits portfolio to offer inclusive and comprehensive wellbeing and developmental programs for our people. With extended benefits and mental health plans, paid time off, savings plans, fitness subsidy, parental leave top up and more, our benefits are flexible, aligned to our core values and supports the various needs of our people. Additionally, our personal and professional development programs include people networks, mentorships, and leadership series programming to help people grow their career.

Note: Availability of the benefits and perks may be subject to your location and employment type and may have certain eligibility requirements. Dentons reserves the right to alter these programs and offerings in whole or in part at any time without advance notice.

Equal Opportunity Statement

At Dentons Canada, inclusion, diversity and equity (ID&E) are not just ancillary values, they are foundational to our business. We believe that ID&E is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services we offer to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to ID&E, we have been recognized as one of Canada’s Best Diversity Employer’s for 14 consecutive years (2011-2024), as well as one of Canada’s Top Employers for Young People (2024) for the seventh time.

Dentons Canada is an equal opportunity employer and we welcome your application. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive, barrier-free and accessible workplace to support your success. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at careers.canada@dentons.com.

---