Customer Care Representative

3 weeks ago

Brampton, Canada Victaulic Full time $55,000 - $65,000
Job Title: Customer Care Representative Location: Brampton, ON


Victaulic, founded in 1919, revolutionized pipe assembly with the invention of the "Victory Joint." Today, it's a global leader in grooved mechanical pipe joining and flow control solutions. With over 4,000 patents and operations in 140+ countries, Victaulic serves various industries, including commercial construction, fire protection, industrial construction, maritime, mining, oil, gas, chemical, power generation, and water/wastewater. The company offers a wide range of products, solutions, and services, including couplings, valves, fittings, and engineering design support. Notable projects include the Hoover Dam, World Trade Center Complex, Eiffel Tower, and Shanghai Tower. With 5,500+ employees and 700+ sales reps., Victaulic continues to innovate and exceed customer expectations worldwide. For more information, visit www.victaulic.com.


Job summary As a Customer Care Representative, you will communicate with customers via phone and email. You will enter customer orders, assist with stock checks, pricing requests, and general inquiries. You will use an AS400-based system as well as web-based applications. Additionally, you will provide support to our outside sales team and collaborate with our supply chain and distribution partners.
This role requires the ability to work in a fast-paced, demanding environment with strong attention to detail and excellent organizational skills. After an initial period, the role may allow for a hybrid work arrangement, offering greater flexibility.
Who you are – Core responsibilities:
  • Process customer orders on web based and BPCS (AS400) system.
  • Respond to internal and external customer inquiries in a timely manner.
  • Expedite and source product to ensure that customer requirements are met.
  • Deliver above and beyond customer service in a fast-paced environment.
  • Collaborate with internal departments to facilitate customer needs.

 What you bring - Qualifications:
  • 3-5 years’ experience in customer relations
  • Exceptional verbal and written communication skills
  • Ability to meet deadlines, prioritize and multi-task
  • Demonstrated interpersonal skills
  • Ability to build and maintain strong customer relationships
  • A high degree of emotional intelligence and business integrity
  • Willingness to be a team player while working independently with little direction
  • Decision-making, problem resolution and creative thinking skills
  • Familiarity with MS Office Applications
  • University degree or college diploma preferred

Salary: $55 – 65k (based on experience)
Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. Join us in creating an inclusive workplace that values the unique contributions of individuals from all backgrounds.
Victaulic is committed to providing equitable opportunities to all applicants and welcome applications from all qualified persons. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation, please notify us at hr.canada@victaulic.com and we will work with you to meet your needs.
#HP
#LI-JL1

  • Customer Care Representative

    3 hours ago

    Brampton, Canada Speedy Transport Group Inc, Full time

    **About Us**: Speedy Transport Group Inc. is a family-owned, LTL focused distribution company which was founded in 1941. Over the decades we have continued to adapt and align ourselves with the changes in client needs, as well as grow alongside innovation technology. In addition to LTL transportation, we offer our clients additional services such as, North...

  • Customer Care Representative

    2 weeks ago

    Brampton, Canada Dynacare Full time

    **Job Posting: Customer Care Representative** **Are you our next Customer Care Representative?** **Where YOU work, makes a difference.** Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is...

  • Customer Care Representative

    2 weeks ago

    Brampton, Canada Dynacare Full time

    **Job Posting: Customer Care Representative-Part time** **Are you our next Customer Care Representative?** **Where YOU work, makes a difference.** Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team,...

  • Customer Care Representative

    7 months ago

    Brampton, Canada Dynacare Full time

    **Where YOU work, makes a difference.** - Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your...

  • Customer Care Representative

    2 months ago

    Brampton, Canada Speedy Transport Group Inc. Full time

    **Speedy Transport Group Inc.** started small and grew fast. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to become one of central Canada's premier carriers. Today, we operate sophisticated transport services from terminals from Windsor-Quebec City and beyond, with a fleet of over 500+ trucks, and 500+...

  • Bilingual Customer Care Representative

    2 months ago

    Brampton, Canada WilsonHCG Full time

    **Overview**: **Location**: Brampton, Ontario, Canada **Date published**: 17-Oct-2024 **Job ID**: 135139 **Description and Requirements**: **Work Location**: Hybrid**Position Type**: 12 Month Contract**Location**: Brampton, On**Compensation Range**:$50,000- $60,000Seeking a Bilingual Customer Care Representative for our global medical devices client. As a...

  • Customer Care Representative

    6 months ago

    Brampton, Canada Speedy Transport Group Inc. Full time

    **Speedy Transport Group Inc.** started small and grew fast. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to become one of central Canada's premier carriers. Today, we operate sophisticated transport services from terminals along the Windsor-Quebec City 401 corridor, with a fleet of over 450...

  • Customer Care Representative

    6 months ago

    Brampton, Canada Speedy Transport Group Inc. Full time

    **Speedy Transport Group Inc.** started small and grew fast. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to become one of central Canada's premier carriers. Today, we operate sophisticated transport services from terminals along the Windsor-Quebec City 401 corridor, with a fleet of over 450...

  • Customer Care Representative

    2 weeks ago

    Brampton, Canada Dynacare Full time

    DescriptionPosition at DynacareJob Posting: Customer Care Representative Are you our next Customer Care Representative?Where YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our...

  • Customer Care Representative

    6 months ago

    Brampton, Canada Dynacare Full time

    **Customer Support Representative** Are you looking to start your career and learn transferrable skills that will support your future career development? We invite you to review our position of Customer Support Representative! Join our amazing team and build on your customer service skills in a position that is flexible and fully remote. **This is a Full...

  • Transportation Customer Care Representative

    6 months ago

    Brampton, Canada Speedy Transport Group Inc. Full time

    **Speedy Transport Group Inc.** started small and grew fast. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to become one of central Canada's premier carriers. Today, we operate sophisticated transport services from terminals along the Windsor-Quebec City 401 corridor, with a fleet of over 450...

  • Transportation Customer Care Representative

    6 months ago

    Brampton, Canada Speedy Transport Group Inc. Full time

    **Speedy Transport Group Inc.** started small and grew fast. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to become one of central Canada's premier carriers. Today, we operate sophisticated transport services from terminals along the Windsor-Quebec City 401 corridor, with a fleet of over 450...

  • Field Marketing Representative

    6 months ago

    Brampton, Canada Care Plus Physiotherapy Full time

    Care Plus Physiotherapy is seeking to hire a full time field sales representative. The sales representative will develop sales strategies and build relationships with honesty and integrity. **Minimum Qualifications** Diploma/Certificate or Bachelor's degree in a related field or equivalent experience. Proven negotiation and selling skills and...

  • Customer Care Representative

    6 months ago

    Brampton, Canada Victaulic Full time

    Customer Care Representative Brampton, ON **Who we are**: Job summary **Who you are - Core responsibilities**: Process customer orders on web based and BPCS (AS400) system. Respond to internal and external customer inquiries in a timely manner. Expedite and source product to ensure that customer requirements are met. Deliver above and beyond customer...

  • Customer Care Representative

    4 weeks ago

    Brampton, Canada Victaulic Full time

    **Job Title**: Customer Care Representative **Location**: Brampton, ON **Job summary** This role requires the ability to work in a fast-paced, demanding environment with strong attention to detail and excellent organizational skills. After an initial period, the role may allow for a hybrid work arrangement, offering greater flexibility. **Who you are -...

  • Customer Service Representative

    6 months ago

    Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...

  • Customer Service Representative

    6 months ago

    Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...

  • Customer Service Representative

    6 months ago

    Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...

  • Customer Service Representative

    6 months ago

    Brampton, Canada Brampton Brick Full time

    Customer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...

  • Customer Service Representative

    6 months ago

    Brampton, Canada Building Trust Corporation Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and...