Baggage and Gate Scheduler

2 weeks ago

West Vancouver, Canada Vancouver Airport Authority Full time

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Airport Operations is an integral part to the success of the airport system, as a key role in facilitating safe and efficient and predictable movement of aircraft and all customers that those aircraft serve. Roles in Airport Operations are exciting and dynamic and require a strong team approach – which is key to everything we do.

Position overview

Are you a strong communicator with decisive decision-making skills and an ability to work in a dynamic environment? If you have scheduling experience in airline/airport operations environment, this is the opportunity for you

We have a permanent, full-time opportunity for a Baggage and Gate Scheduler in the Airport Operations Department. Reporting to the Manager, Operations Centre, the successful candidate will provide real time support to manage the distribution of the Airport Authority’s common-use assets. From the IOC, you will work collaboratively with airline partners and ground handlers to create a gating plan for each operational day that includes determining which aircraft will require towing and parking as well as assigning baggage piers and carousels to operational flights. This complex coordination of activities is achieved by articulating a comprehensive understanding of the needs of the airport, airline partners, ground handlers, and other critical stakeholders.

Key responsibilities include:

  • Implementing the seasonal schedule by updating the operational database with real-time data
  • Building the daily gating, towing, and parking plan by sector in collaboration with airlines and handlers
  • Building the check-in counter and baggage carousel schedules as well as assigning baggage piers in baghalls
  • Providing real-time information to stakeholders (carriers and business partners) and manually updating Baggage Information and Flight Information Displays
  • Preparing and producing various reports for internal and external stakeholders
  • Troubleshooting multiple, often simultaneous, scheduling conflicts as they arise and be available to the Integrated Operations Centre response team

Key qualifications include:

  • Minimum 5 years’ experience in an airline/airport operations environment, supplemented by completion of a high school diploma; or an equivalent combination of training and experience
  • Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints
  • Ability to develop and foster effective relationships with internal and external stakeholders
  • Airline/airport scheduling experience an asset, preferably with gate and baggage scheduling systems
  • Extensive computer knowledge and experience, and the ability to become proficient at new software systems
  • Familiarity with aircraft types and an understanding of the IATA scheduling process and procedures would be an asset

Shift schedule with alternating day and night shifts will be required as this role supports the operation on a 24-hour basis, with a requirement to support winter operations for 24/7 operations. As an employee on a shifted work schedule, you may be eligible for shift and weekend premiums. 

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

Salary Range : $72,008 to $94,115 per annum, based on a 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at .

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at .

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