Administrative Assistant

2 weeks ago

Québec Qc, Canada Robert Half Full time

Adjoint(e) administratif(ve) – Secteur assurance de dommages Poste permanent – Montréal ou Québec (votre choix, sur site seulement une fois par semaine) Nous cherchons un(e) adjoint(e) administratif(ve) fiable, organisé(e) et doté(e) d’une solide expérience dans l’assurance de dommages pour soutenir notre équipe d’experts techniques. Vous jouerez un rôle clé dans la coordination des mandats, le suivi administratif et la qualité du service offert à nos clients et partenaires. Profil recherché Expérience obligatoire en assurance de dommages (idéalement en sinistre). DEC en administration, assurance ou domaine connexe. Excellente maîtrise du français et de l’anglais (oral et écrit). Aisance avec Word, Excel et Outlook. Organisation, minutie, autonomie et capacité à gérer plusieurs priorités. Sens du service client, communication claire et approche collaborative. Capacité à travailler sous pression et à respecter des échéanciers serrés. Vos responsabilités Répondre aux appels et courriels liés aux nouveaux mandats et en assurer le suivi. Planifier et coordonner l’assignation des mandats aux professionnels. Communiquer avec les parties externes (services d’urgence, clients, etc.). Soutien administratif aux experts : demandes d’accès à l’information, transmission de documents, organisation des dossiers. Assurer un suivi rigoureux de l’avancement des mandats. Préparer les comptes recevables et participer au processus de facturation. Effectuer diverses tâches administratives supportant la fluidité des opérations. Conditions offertes Poste permanent, 35 h/semaine, télétravail possible. Salaire compétitif selon l’expérience. 4 semaines de vacances + congé des Fêtes. Heures supplémentaires majorées, bonification performance. Assurances collectives, RVER, programme d’intéressement. Environnement jeune, dynamique, événements d’équipe. Stationnement gratuit, vêtements de travail fournis, gym sur place.

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